Question about Motorola Mobility RAZR V3

26 Answers

White Screen on Razr, What is a "Strip Problem"

My screen on my Razr is white and doesn't respond at all. I read a few threads on this site and I keep seeing people mentioning it is a Strip problem. What is the strip? Is it the electrical ribbon that connects the top and bottom of the flip phone?

Posted by on

  • 16 more comments 
  • vicki1583 Nov 02, 2007

    I dropped my phone and the big screen went white. The small screen on the outside is still fine. How can I get the big screen to display properly again?

  • Anonymous Nov 20, 2007

    I have the same problem with my phone, and used a kitchen magnet (fresh off the fridge) and you're right, the magnet seems to operate a switch near the hinge. So how do I fix it? :)

  • danny123 Nov 30, 2007

    my phone has white screen inside, but normal one on the outside displaying the time.

  • amazzoc Dec 26, 2007

    I had the same white screen problem:



    Pulled the batter out and removed the black plastic sticker with the phone info on it and there is a magnetic sensor in the top right hand corner that needed to be pushed back into place. Seems to be working fine now.

  • Anonymous Jan 31, 2008

    razors suck

  • Anonymous Feb 10, 2008

    HELLO EVERYONE.....I HAD THE SAME PROBLEM, THEN I GOT PISSED OFF AND STARTED SLAMMING THE PHONE REALLY HARD LIKE A DECK OF CARDS, BUT THAT DIDN'T FIX IT. T THEN I THREW IT UP ABOUT 6 FEET HIGH AND LET IT SLAM DOWN ON MY TILE FLOOR, THAT DIDN'T FIX IT EITHER. THEN I DID THE MOST INCREDIBLE THING!! I DROPPED IT REALLY HARD DOWN ON ITS LEFT SIDE (PHONE WAS CLOSED) SO THAT IT HIT MY TILE FLOOR REAL HARD, AND IT FIXED IT !!! SO, GOOD LUCK SLAMMING YOUR PHONE ON A HARD TILE FLOOR, IT SURE WORKED FOR ME !!!

  • helpmexy Mar 30, 2008

    i dropped my phone when it was open and face down, now the inside screen is white, but the smaller outside screen is fine and shows what should be on the main screen. did i just break the inside screen or is it something else inside the phone that i can fix? i've tried removing the battery, restarting the phone, dropping the phone again, trying to fix the metal strip in the top left corner, etc. I put a magnet to the top rt. hand side of the keypad and it affected the screen, but folling with the strip didn't do anything? please help!

  • Anonymous Jun 23, 2008




    theres white lines giong across my phone


  • Anonymous Jul 08, 2008

    OK the Razas white screen appears to be a connection/electrical problem in its connector strip.  I was surprised to find that if I handed it to a co-worker, that she could make it work by just turning it on an off (I could not get the same result)  May sound like mombo jumbo but I think everyone has a different electrical field around them and if a person with a different enough field handles the phone it will come back.  It's worked 4 time now.  Not a joke!

  • mikelaxdude Oct 15, 2008

    white screen inside blue outside... and ive dropped it and hit it loads of time but it doesnt fix it... : (

  • Anonymous Oct 23, 2008

    white no matter what.

    but when i close/open it like 500 times itll work for maybe 10 secs. enough to read the text and click the reply button.


  • timthom Jan 05, 2009

    White screen on the inside, blue on the outside. No reason for it starting (not dropped or placed in water or anything). After a couple days the screen will periodically look like normal, sometimes just look very faded, other times nothing. This is my fourth Razr (first three were replaced under warranty) and I will never buy another Motorola product.

  • Anonymous Jan 10, 2009

    I have the same freakin' problem. Just started tonight and I hadn't heard of it before now. I've had this phone for less than a year! With AT&T and my employee discount with the USPS I'm sure I can find another phone for free and just replace the piece of ****.

  • joshboger45 Jan 21, 2009

    my razr is messing up it works but the screen in stuck on the the color white! what should i do it might be a v3 im not sure

  • Anonymous Jan 30, 2009

    Same thing.

    Every once in a long while it will work, sometimes for several minutes.


  • Anonymous Apr 24, 2009

    hi!

    I just read these solutions, and with much hope---banged the shi* out of my phone.



    Five minutes in, it's still working...though I still am having a delay on the screen when I flip open the phone. Both screens "drop" to black intermittently, but generally recover once I hold the red button.



    Does anyone have that problem?



    Thanks!

  • Anonymous Apr 26, 2009

    my phone screen is white and it barely returns to normal anymore.. if it does half the time it's completely blurry and fucked up.. I just want to rip it in half. I did nothing for it to be this way and it's brand ne. Screw Motorola.

  • Anonymous May 23, 2009

    Thanks alot i had the same problem with my motorala rokr. whte screen smacked against my hang a few times and it works noramal now.... btw dont ever get this phone it is a POS..

×

Ad

26 Answers

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 35 Answers

Before you open it and look inside it check to see if the magnetic switch is stuck. Check it with a kitchen magnet to the upper righthand corner of the keypad. There is a magnet in the lower righthand corner to activate it. Do some of the function work when it is closed? If they do then it is not the cable but the switch. Does the outside screen look the same as if it is closed then it is this switch? Could be a bad one, something stuck in there, or it could be stuck.

Posted on Jun 05, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

This is what i did with mine and it worked,

I turned off my phone wait tell its all the way off.
Then You Pull the battery wait about 5 Minutes Then blow on the inside of the razr then put the battery back in and it shall work

Posted on Feb 01, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The pounding. did it for me

Posted on Feb 14, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem, nothing but white screen on the inside and black on the outside. i read all these posts and i was very skeptical that tapping phone against your hand would work. so i turned the phone off and tried it out by tapping the top corners against my hand, i didnt even tap it that hard, and when i turned it on it worked like normal again. If you are skeptical of this at least try it because it worked for me. now i can finally retrieve some information i have saved on it so i can get rid of this peice of s***

Posted on Apr 24, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I had the same problem but have found a solution. The problem is that after a time the space where the sim card is inserted becomes wider, so there is more space between the sim and the phone than there should be and therefore not a stable connection with the sim and the phone. I noticed this when I borrowed my brothers unused motorola. I could hardly get the sim card out of his phone, but mine would move if I tipped the phone on it's side. I fixed it by cutting a thin square piece of plastic from a clothes tag, ( but any small piece of thin stiff plastic will do) and inserted the small square of plastic over the sim after it has been inserted. This made the sim connect and the white screen problem and messages saying please insert sim card have stopped completely.

Posted on Mar 03, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I simply smashed my phone two times into a box full of candies and now it works GREAT

Posted on Dec 17, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

This also happened to me. White screen inside and small screen was also blank. It started only a couple of days ago. I had just purchased a new batter so I instantly thought of the new battery as somehow disrupting the magnetic field of the phone. I recharged the old batter and there was no change. I could turn the phone on and off or take the battery out and replace it..the screen would return to normal for approx 2-3 minutes. The white screen would unfortunately return.
Functionally, the telephone worked, just could not see who was calling or get any standard screen information.
I have gently hit it against my hand like a pack of cigarettes and the inside screen has returned to normal. The smaller outside face screen comes and goes. If this continues, I will take it to an authorized dealer

Posted on Oct 23, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

So I just read all of the solutions to this thread on how to fix the problem.
What do I do if my Razr has a white main screen and a blue front screen?
What might be the problem then? It would be nice to know how to fix my problem because then I wouldn't have to worry about borrowing my girlfriend's money to buy a whole new phone.

Posted on Sep 11, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem, White on the inside blue and also blank on the out side. I tried holding the # and * buttons and a blue M ( for motorolla) on a blue screen (on the inside)and came up with the words "bootloader USB INIT" alongthe bottom. Does this mean i need a new battery?

Posted on Jun 07, 2007

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 91 Answers

I would need some more information about the screen. First off, are both screens white or just the inside one. Have you replaced the battery?

Posted on May 13, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thanks for sharing information on Motorola RAZR White.We are UK based contract mobile phones provider.If anyone looking for Motorola RAZR White .deals then visit http://www.contractmobilephoneshopuk.co.uk/contract-phone-deals.php/Motorola_RAZR_White

Regards,
Angela Neacsu

Posted on Apr 23, 2012

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Just tried the magnetic trick with mine... back to normal. Will keep my Razr as long as I can... it's a phone that has survived being dropped fifteen feet from the back of a aircraft de-icing rig and thirty feet from the back of a 777 aircraft... works for me!!

Posted on Dec 07, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Ok, I dropped my phone and the screen turned black but everything worked. I tried hitting the phone in my hand and that didn't work. So, I dropped the phone about 5 ft in the air on to something a little soft (scarf), and the screen magically turned back on. I think that you have to hit it hard enough so that the phone turns off and then turns on again.

Posted on Nov 01, 2009

LOL... beating the **** out of this piece of **** phone actually fixed it... seriously... if your screen goes out... throw it around and bang it on things and it will work again. The RAZR is the worst phone ever created. Two cans and a string is better technology.

Posted on Nov 06, 2008

Thank you a million times over... tapping the phone on my hand like one does with a new pack of cigarettes TOTALLY WORKED for my Razr V3. I've been so frustrated with it for weeks because I couldn't tell who was calling or use any feature when I was on the phone. I guess it must have been the plug not being seated properly. No offense, but I hope to never have to be on this message board again :-) God bless!

Posted on Oct 29, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Holy S$$T! That actually worked! Thanks.......funny to think old school S%^t like that can still work hahahhaha

Posted on Sep 16, 2008

Get a new one, the ******* ****

Posted on Jul 28, 2008

Mine kept turning white for a while. I started out closing and opening it several times. Then it wouldn't fix it anymore, so I took it to the store and they updated it, which worked until now. So I threw it against the wall, and it works perfectly. Sadly, there is now a dent in the wall...

Posted on Jul 11, 2008

This happened to me all the time when I was training with monks in Tibet =P just toss it out and get a new phone =D

Posted on Jul 02, 2008

The same thing happened to me. i just slammed my phone face-down into my palm a few times, and the screen went back to normal.

Posted on Mar 31, 2008

HERE IS MY SOLUTION, AND I AM SERIOUS.
I HAD THE WHITE SCREEN PERMANENTLY. IT HAPPENED WHEN MY PHONE FELL A FEW FEET OUT OF MY CAR WHEN I OPENED THE DOOR. AFTER SMACKING IT HARD LIKE A DECK OF CARDS, EVERY WAY, THAT DIDN'T WORK, THEN I GOT KINDA P.O. AND THREW THE PHONE UP ABOUT 6 FEET SO IT SLAMMED DOWN HARD ON MY TILE FLOOR. THAT ALSO DID NOT FIX IT. THEN I DID THE MOST INCREDIBLE THING. I DROPPED IT ABOUT 4 FEET ONTO A HARD TILE FLOOR, PHONE CLOSED, SO IT HIT ON ITS LEFT SIDE ON THE HARD TILE FLOOR. IT FIXED IT! I AM SERIOUS!

Posted on Feb 10, 2008

The hitting the phone like a pack of cigarettes really worked

Posted on Jan 23, 2008

My phone was like this for about days and I tried all of these solutions and one of my own that used to work for my old gameboy (slam it on ur palm like a new pack of cigarettes) so I think my switch may of had something stuck in it's way. Thanks for your help hope to not be back, lol.

Posted on Dec 21, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thank you a million times over... tapping the phone on my hand like one does with a new pack of cigarettes TOTALLY WORKED for my Razr V3. I've been so frustrated with it for weeks because I couldn't tell who was calling or use any feature when I was on the phone. I guess it must have been the plug not being seated properly. I hope to never have to be on this message board again :-) God bless!

Posted on Oct 29, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

  • Expert
  • 128 Answers

Yes my friend.you have to change the flex (rippon) cable.is not an easy job so i suggest you to take it to qualify technician

Posted on May 11, 2007

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Phone turns on and off but the screen is white so I cannot read it?


Hi,white screen for Motorola phones are usually caused by the flex of the phone.

The flex of the phone is located inside the phone, it controls the functions of the screen an also the keypads of the phone.

The flex is a thread like object that is located inside the phone. To see the flex, you will need to disassemble the phone to get to the flex of the phone.

After replacing the phone flex, your done.

Also it might be the screen of the phone. But in other to know if it's the screen, you will need to test a new flex.

You can get a replacement flex from any of the phone repair stores around you.

Hope it helps.

Thanks for using fixa

Jan 17, 2011 | Motorola Mobility RAZR V3

1 Answer

The screen on my phone is all white and fuzzy. what do i do to fix it?


there are two reason for white screen, first the flexible strip connecting the phone is broken and second the display lcd is defective, any way it needs professional help to replace the flexible strip.
i suggest you take it to a good service centre

Dec 23, 2010 | Motorola Mobility RAZR V3

2 Answers

My samsung behold has gotten water under the screen but not the phone the white strip is still white but the touch screen wont respond. what to do???


If its still under warranty and the white strip is undamaged you can have it replaced for $18. They will replace it no questions asked as long as the white square under the battery isn't pink or red.

Feb 15, 2010 | Samsung Behold Cell Phone

1 Answer

Flat screen


dear,

flat mean what. does it mean that ur screen became white evertime or it remains black .
if u are talking about white screen then 

its the strip problem.. the strip, that connect the display section to the other circuitry...
this kind of problem mostly comes in flip or slide phone as u have..
go to a repairshop. they will see if it is repairable or if not then they will change it..
sometimes it damages from one side that can be repaired.

2. if u mean that ur screen remains black most of the time and as u said the battery voltage then u have to try by changing the battery..
if u have tried it already then its the  internal hardware fault.

hope it will work. so dont forget to rate
regards,

Nov 24, 2008 | Sony Ericsson W850i Cellular Phone

1 Answer

Mine keeps resetting back to screen saver


mine does the same thing. you should go to different sites and read reveiws other people have the same problem. i just ignor it.

Aug 25, 2008 | Motorola Mobility RAZR V3

1 Answer

Screen issues


take the phone and ahve the lcd replaced...this will correct the issue.

cpatchen, - you need to also have your phone lcd replaced and the main-board service or try changing the battery.

Mar 12, 2008 | Motorola Mobility RAZR V3

3 Answers

Motorola Razr front screen blue, inside screen white/blank


this i did find a guide to opening the moto up .

http://themotoguide.com/razrdisassembly.php

hope this helps you out.


riz.

Nov 12, 2007 | Motorola Mobility RAZR V3c Cellular Phone

1 Answer

White screen power down disconnect


My phone was turning itself off when idle and while on calls. I deleted the videos I had taken and now it works fine.

Sep 04, 2007 | Motorola Mobility RAZR V3

1 Answer

Razr white screen


behind the phone there is a battey cap press the silver button and remove the cap and then remove the battery and put it back... then it will turn on properly

Aug 24, 2007 | Motorola Mobility RAZR V3

Not finding what you are looking for?
Motorola Mobility RAZR V3 Logo

23,164 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

vince

Level 3 Expert

1216 Answers

D. E. Hev

Level 3 Expert

1187 Answers

Steve Berry

Level 1 Expert

9 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...