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White Screen on Razr, What is a "Strip Problem"

My screen on my Razr is white and doesn't respond at all. I read a few threads on this site and I keep seeing people mentioning it is a Strip problem. What is the strip? Is it the electrical ribbon that connects the top and bottom of the flip phone?

Posted by avatar on May 09, 2007

    • By avatarGuest May 23, 2009

    • Thanks alot i had the same problem with my motorala rokr. whte screen smacked against my hang a few times and it works noramal now.... btw dont ever get this phone it is a POS..

    • By avatarGuest Apr 26, 2009

    • my phone screen is white and it barely returns to normal anymore.. if it does half the time it's completely blurry and fucked up.. I just want to rip it in half. I did nothing for it to be this way and it's brand ne. Screw Motorola.

    • By avatarGuest Apr 24, 2009

    • hi!

      I just read these solutions, and with much hope---banged the shi* out of my phone.



      Five minutes in, it's still working...though I still am having a delay on the screen when I flip open the phone. Both screens "drop" to black intermittently, but generally recover once I hold the red button.



      Does anyone have that problem?



      Thanks!

    • By avatarGuest Jan 30, 2009

    • Same thing.

      Every once in a long while it will work, sometimes for several minutes.


    • By avatarjoshboger45 Jan 21, 2009

    • my razr is messing up it works but the screen in stuck on the the color white! what should i do it might be a v3 im not sure

    • By avatarGuest Jan 10, 2009

    • I have the same freakin' problem. Just started tonight and I hadn't heard of it before now. I've had this phone for less than a year! With AT&T and my employee discount with the USPS I'm sure I can find another phone for free and just replace the piece of ****.

    • By avatartimthom Jan 05, 2009

    • White screen on the inside, blue on the outside. No reason for it starting (not dropped or placed in water or anything). After a couple days the screen will periodically look like normal, sometimes just look very faded, other times nothing. This is my fourth Razr (first three were replaced under warranty) and I will never buy another Motorola product.

    • By avatarGuest Oct 23, 2008

    • white no matter what.

      but when i close/open it like 500 times itll work for maybe 10 secs. enough to read the text and click the reply button.


    • By avatarmikelaxdude Oct 15, 2008

    • white screen inside blue outside... and ive dropped it and hit it loads of time but it doesnt fix it... : (

    • By avatarGuest Jul 08, 2008

    • OK the Razas white screen appears to be a connection/electrical problem in its connector strip.  I was surprised to find that if I handed it to a co-worker, that she could make it work by just turning it on an off (I could not get the same result)  May sound like mombo jumbo but I think everyone has a different electrical field around them and if a person with a different enough field handles the phone it will come back.  It's worked 4 time now.  Not a joke!

    • By avatarGuest Jun 23, 2008




    • theres white lines giong across my phone


    • By avatarhelpmexy Mar 30, 2008

    • i dropped my phone when it was open and face down, now the inside screen is white, but the smaller outside screen is fine and shows what should be on the main screen. did i just break the inside screen or is it something else inside the phone that i can fix? i've tried removing the battery, restarting the phone, dropping the phone again, trying to fix the metal strip in the top left corner, etc. I put a magnet to the top rt. hand side of the keypad and it affected the screen, but folling with the strip didn't do anything? please help!

    • By avatarGuest Feb 10, 2008

    • HELLO EVERYONE.....I HAD THE SAME PROBLEM, THEN I GOT PISSED OFF AND STARTED SLAMMING THE PHONE REALLY HARD LIKE A DECK OF CARDS, BUT THAT DIDN'T FIX IT. T THEN I THREW IT UP ABOUT 6 FEET HIGH AND LET IT SLAM DOWN ON MY TILE FLOOR, THAT DIDN'T FIX IT EITHER. THEN I DID THE MOST INCREDIBLE THING!! I DROPPED IT REALLY HARD DOWN ON ITS LEFT SIDE (PHONE WAS CLOSED) SO THAT IT HIT MY TILE FLOOR REAL HARD, AND IT FIXED IT !!! SO, GOOD LUCK SLAMMING YOUR PHONE ON A HARD TILE FLOOR, IT SURE WORKED FOR ME !!!

    • By avatarGuest Jan 31, 2008

    • razors suck

    • By avataramazzoc Dec 26, 2007

    • I had the same white screen problem:



      Pulled the batter out and removed the black plastic sticker with the phone info on it and there is a magnetic sensor in the top right hand corner that needed to be pushed back into place. Seems to be working fine now.

    • By avatardanny123 Nov 30, 2007

    • my phone has white screen inside, but normal one on the outside displaying the time.

    • By avatarGuest Nov 20, 2007

    • I have the same problem with my phone, and used a kitchen magnet (fresh off the fridge) and you're right, the magnet seems to operate a switch near the hinge. So how do I fix it? :)

    • By avatarvicki1583 Nov 02, 2007

    • I dropped my phone and the big screen went white. The small screen on the outside is still fine. How can I get the big screen to display properly again?

Solutions (28)

Best Solution

Before you open it and look inside it check to see if the magnetic switch is stuck. Check it with a kitchen magnet to the upper righthand corner of the keypad. There is a magnet in the lower righthand corner to activate it. Do some of the function work when it is closed? If they do then it is not the cable but the switch. Does the outside screen look the same as if it is closed then it is this switch? Could be a bad one, something stuck in there, or it could be stuck.

This is what i did with mine and it worked,

I turned off my phone wait tell its all the way off.
Then You Pull the battery wait about 5 Minutes Then blow on the inside of the razr then put the battery back in and it shall work

the pounding. did it for me

I had the same problem but have found a solution. The problem is that after a time the space where the sim card is inserted becomes wider, so there is more space between the sim and the phone than there should be and therefore not a stable connection with the sim and the phone. I noticed this when I borrowed my brothers unused motorola. I could hardly get the sim card out of his phone, but mine would move if I tipped the phone on it's side. I fixed it by cutting a thin square piece of plastic from a clothes tag, ( but any small piece of thin stiff plastic will do) and inserted the small square of plastic over the sim after it has been inserted. This made the sim connect and the white screen problem and messages saying please insert sim card have stopped completely.

i had the same problem, nothing but white screen on the inside and black on the outside. i read all these posts and i was very skeptical that tapping phone against your hand would work. so i turned the phone off and tried it out by tapping the top corners against my hand, i didnt even tap it that hard, and when i turned it on it worked like normal again. If you are skeptical of this at least try it because it worked for me. now i can finally retrieve some information i have saved on it so i can get rid of this peice of s***

I simply smashed my phone two times into a box full of candies and now it works GREAT

  • By Author imageJ_WEE Dec 17, 2008

This also happened to me. White screen inside and small screen was also blank. It started only a couple of days ago. I had just purchased a new batter so I instantly thought of the new battery as somehow disrupting the magnetic field of the phone. I recharged the old batter and there was no change. I could turn the phone on and off or take the battery out and replace it..the screen would return to normal for approx 2-3 minutes. The white screen would unfortunately return.
Functionally, the telephone worked, just could not see who was calling or get any standard screen information.
I have gently hit it against my hand like a pack of cigarettes and the inside screen has returned to normal. The smaller outside face screen comes and goes. If this continues, I will take it to an authorized dealer

So I just read all of the solutions to this thread on how to fix the problem.
What do I do if my Razr has a white main screen and a blue front screen?
What might be the problem then? It would be nice to know how to fix my problem because then I wouldn't have to worry about borrowing my girlfriend's money to buy a whole new phone.

I have the same problem, White on the inside blue and also blank on the out side. I tried holding the # and * buttons and a blue M ( for motorolla) on a blue screen (on the inside)and came up with the words "bootloader USB INIT" alongthe bottom. Does this mean i need a new battery?

I would need some more information about the screen. First off, are both screens white or just the inside one. Have you replaced the battery?

Try the link . . . http://www.Motorola.com/Razav3

For find best solution.

27

Hi Friends,
Having problem with Motorola RAZR V3? Main problem of Motorola RAZR V3 is hardware problem. Such as won't charge, black screen etc. For solution of these hardware problem just click here.

For any other problem of Motorola RAZR V3 like software problem or other just click here.

  • By Author imagenreu May 02, 2009

LOL... beating the **** out of this piece of **** phone actually fixed it... seriously... if your screen goes out... throw it around and bang it on things and it will work again. The RAZR is the worst phone ever created. Two cans and a string is better technology.

  • By Author imageGuest Nov 06, 2008

Thank you a million times over... tapping the phone on my hand like one does with a new pack of cigarettes TOTALLY WORKED for my Razr V3. I've been so frustrated with it for weeks because I couldn't tell who was calling or use any feature when I was on the phone. I guess it must have been the plug not being seated properly. I hope to never have to be on this message board again :-) God bless!

Holy S$$T! That actually worked! Thanks.......funny to think old school S%^t like that can still work hahahhaha

the same thing happened to me. i just slammed my phone face-down into my palm a few times, and the screen went back to normal.

  • By Author imageGuest Mar 31, 2008

HERE IS MY SOLUTION, AND I AM SERIOUS.
I HAD THE WHITE SCREEN PERMANENTLY. IT HAPPENED WHEN MY PHONE FELL A FEW FEET OUT OF MY CAR WHEN I OPENED THE DOOR. AFTER SMACKING IT HARD LIKE A DECK OF CARDS, EVERY WAY, THAT DIDN'T WORK, THEN I GOT KINDA P.O. AND THREW THE PHONE UP ABOUT 6 FEET SO IT SLAMMED DOWN HARD ON MY TILE FLOOR. THAT ALSO DID NOT FIX IT. THEN I DID THE MOST INCREDIBLE THING. I DROPPED IT ABOUT 4 FEET ONTO A HARD TILE FLOOR, PHONE CLOSED, SO IT HIT ON ITS LEFT SIDE ON THE HARD TILE FLOOR. IT FIXED IT! I AM SERIOUS!

  • By Author imageGuest Feb 10, 2008

the hitting the phone like a pack of cigarettes really worked

  • By Author imageGuest Jan 23, 2008

my phone was like this for about days and I tried all of these solutions and one of my own that used to work for my old gameboy (slam it on ur palm like a new pack of cigarettes) so I think my switch may of had something stuck in it's way. Thanks for your help hope to not be back, lol.

  • By Author imageGuest Dec 21, 2007

yes my friend.you have to change the flex (rippon) cable.is not an easy job so i suggest you to take it to qualify technician

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Hope These Works

Just tried the magnetic trick with mine... back to normal. Will keep my Razr as long as I can... it's a phone that has survived being dropped fifteen feet from the back of a aircraft de-icing rig and thirty feet from the back of a 777 aircraft... works for me!!

Ok, I dropped my phone and the screen turned black but everything worked. I tried hitting the phone in my hand and that didn't work. So, I dropped the phone about 5 ft in the air on to something a little soft (scarf), and the screen magically turned back on. I think that you have to hit it hard enough so that the phone turns off and then turns on again.

  • By Author imagem3cadet Nov 01, 2009

Thank you a million times over... tapping the phone on my hand like one does with a new pack of cigarettes TOTALLY WORKED for my Razr V3. I've been so frustrated with it for weeks because I couldn't tell who was calling or use any feature when I was on the phone. I guess it must have been the plug not being seated properly. No offense, but I hope to never have to be on this message board again :-) God bless!

  • By Author imageGuest Oct 29, 2008

get a new one, the ******* ****

  • By Author imageGuest Jul 28, 2008

Mine kept turning white for a while. I started out closing and opening it several times. Then it wouldn't fix it anymore, so I took it to the store and they updated it, which worked until now. So I threw it against the wall, and it works perfectly. Sadly, there is now a dent in the wall...

  • By Author imageGuest Jul 11, 2008

This happened to me all the time when I was training with monks in Tibet =P just toss it out and get a new phone =D

  • By Author imageGuest Jul 02, 2008

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