Question about Kenmore 43142 Front Load Washer

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The washer door does not lock when I put the start button

The washer was running and stopped and did not finish draining. Now the door does not lock when I push the start button

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  • jetfixr May 11, 2010

    Check the latch assembly and see if it is intact. Sometimes the plastic gets brittle and breaks. Otherwise, there is a solenoid latch assembly that locks the door. I am assuming you are talking about a front loader.

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Must change door lock switch,

Posted on Feb 17, 2009

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Wfw97hexl0-door is locked and won't unlock or run a cycle just makes a buzzer noise every couple of seconds.


did you try to press the stop button then change the cycle to another then press the power button then press and hold the start button again that works most of the time.

Mar 11, 2013 | Whirlpool Duet WFW97HEXL Lunar Silver...

1 Answer

The door wont open . I have tried to put it on for a cycle and you can here the the water for around 5 seconds then it stops and does nothing.


Check and make sure your pump or filter is not clogged, then next I would suspect you have a faulty door lock mechanism
More common issues with the door lock.
Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?

If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?

If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?

If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

Jun 10, 2011 | Washing Machines

1 Answer

Door wont lock


I solved my own problem...
The machine stopped due to either a heavy load or clogged drain. I cleaned the drain (by taking pannel off the front of the machine). Then, the machine wouldn't cycle and it said "door locked" but the door wasn't locked. Basically, you have to let the machine finish a complete cycle (whether or not it actually does anything). Every time the start/pause button flashes, push it to have the machine try to start. This will eat away at the time. Eventually it will finish the cycle and say 0:00. Now it should run. This can take up to 2 hours so be patient!

Mar 28, 2009 | GE Energy Star 3.7 IEC Cu. Ft. Front Load...

1 Answer

Control Lock


Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I have the neptune front loader. The lock light wont come on and the door wont lock. During a wash cycle the water just started comming out of the door. If I hold the stop/start button manually the light...


hi there,

you have a door latch problem. the reason you can still push on the button is because this particular washer has a time delay function. i would recommend taking a look at the latch itself and possibly the wax motor that runs the latch.

Dec 04, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Front load washer doesn't spin


My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)

If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

Sep 02, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Door won't lock and washer won't start


means your doorlock is either not alligned any more or you need a new door lock. Not overly easy to put in but it can be done.
Door latch can be obtained here and drawing is HERE

Jun 16, 2008 | GE WSXH208A Front Load Washer

4 Answers

Whirlpool Duet won't run


The trouble could be with the door interlock. When the clothes were jammed in the door it could have caused the door latch to put strain on the interlock.

Oct 28, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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