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HP Solutions Center, wrong icon on screen

I have 2 HP products: 1) HP 1510 (all in one= printer, copier, scanner)
2) HP desk jet 3845
Somehow the HP Solutions Center icon on my computer screen got changed from the 1510 to the desk jet, and I no longer am able access the comands for the scanner with the 1510.

Please tell me what I need to do to use my scanner.

Posted by on

  • gmfield Jan 01, 2009

    Riz

    Thanks for responding. I had done what you suggested, but when I put a check mark by the all-in-one and then canceled that window with the litle x in the upper corner, the control pannel reverted back to the old pattern.

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Hi

1.Please check in Printer n faxes whether it show both the printer HP 1500 series and HP Desk jet 3800 series.

2.If the printers are listed, in the solution center you will find two printers listed, by default it is set to Deskjet printer. Select HP 1510 printer to use the scanner feature.

Please respond after trying this.

Thanks
Riz

Posted on Dec 29, 2008

  • Mohammed Rizwan
    Mohammed Rizwan Jan 02, 2009

    Are you able to acces the scanner via Solution center, if you disconnect the Deskjet from the computer?



    Thanks

    Riz

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