Question about SanDisk Sansa Fuze MP3 Player

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Screen Frozen My sansa Fuse is frozen on the photo list while playing FM radio. I am afraid that pressing the reset button will erase my files. What do I do?

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  • lushushzlipz Dec 30, 2008

    i tried to delete a picture and my screen froze can u help?

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HJust hold the off button for 10 seconds. or whenver it turns off. u will be fine

Posted on Dec 29, 2008

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My wife plugged her sansa fuze into her car radio usb port thinking she could play her music on the radio thru the aux. input. the sansa screen went white and is frozen. can't even turn it off. Did she...


Did you try to reset the player? You do this by sliding and holding the power button on the side for about 15-20 seconds. I have a Sansa Clip which resets in the same way. Best of luck!

Oct 05, 2010 | SanDisk Sansa Fuze MP3 Player

2 Answers

Blank Screen, Frozen, restarts FAT Error message


hold switch up for 15 seconds, this will reset the dam thing

Oct 04, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

I left my Sansa Clip MP3 Player plugged in while putting my laptop into hibernation. Now player does not response, I can't turn it on, and laptop doesn't recognize it at all.


    Complete Reset of Sansa Clip
  1. Step 1 Turn Sansa Clip on. Press the "Menu" (Home) button on the Sansa Clip.
  2. Step 2 Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
  3. Step 3 Scroll down to "Reset All," and select. You will be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow steps 4 and 5.
  4. Step 4 In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm if you wish to format. Select "Yes."
  5. Step 5 Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
  6. Resetting a Frozen Sansa Clip
  7. Step 1 Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
  8. Step 2 Go to the Sansa website and download the "Sansa Firmware Updater."
  9. Step 3 Select "Run" when the updater installs. (Installation will take less than two minutes.)
  10. Step 4 Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
  11. Step 5 Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Aug 22, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

The screen is frozen and I cannot play music and i cannot find the reset button


If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.
If this does not work, I recommend plugging the device into a computer, or charger.

Jun 02, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

The sansa clip mp3 player has totally frozen up-stuck on fm radio


Press the Home button and see if it will go to the settings menu. If it will, change the USB Mode to Auto. If it won't, hold in the power on/off button for 15 seconds to reset the player, and try again.

-Tha Mp3 Doctor

Feb 11, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Music mode screen is frozen after listening to FM radio


press the middle button and the power button for q0 seconds

Oct 11, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Frozen from photo display


just hold down the power button until it turns off

May 19, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Help with my 2 sansa c150 frozen!


all you have to do is let them run out of battery

May 16, 2008 | SanDisk Sansa c150 MP3 Player

7 Answers

C150 frozen!


Try a hard reset press and hold vol + and center select button for 20 seconds. Best of Luck.

Oct 01, 2007 | SanDisk Sansa c150 MP3 Player

2 Answers

Sansa E250 it seems to be frozen


You gotta put your installation cd into the computer and install the Sansa Media Converter. That will put all the pictures and videos on the mp3 player. To get it "unfrozen" just press and hold the power button for 15 to 20 sec.

Jun 28, 2006 | SanDisk Sansa e250 MP3 Player

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