Question about Sony PlayStation 3 40GB System

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Playstation 3 defective cooler

Where do I send for exchange?

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If the defective cooler is one of the cooling mechanisms within the console, send it back to SONY for repair. If it is one of those add-on cooling fans, send it back to the retail store in which you purchased it. 

Posted on Dec 28, 2008

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1 Answer

Why is my new game saintsrow the third keep frezzing and the sound keeps going in and out


Just like anything else that is mass produced there are sometimes defective parts. The disc that it was made from could have a defect in it.
I would suggest taking the game back to the store and exchanging it for another.
Most stores will let you exchange with a receipt.
And don't worry about your saved game data it will still be there!

Nov 15, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Keeps switching off goes from red led to green to yellow to flashing red


This is the equivalent to xboxes red ring of death.You can try to replace the inner cooler or if it is still under warranty then send it back to play-station.

Mar 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Will not recognize any disc


this is a common problem with PS3's the blue ray player has most likly gone out...
one thing you can try is to reset your playstation software/OS. you can do this from the settings meu. just make sure you have moved all of your files off the playstation since you will loss them on the reformat part of it. also if this does not bring it back then your looking at a hardware issue and the cheapest way to take care of it is to send it to sony on there referb program. $150.00 and they send you another playstation on the referb exchange program.
Good luck

Mar 18, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

I just bought the playstation 3 and hooked it up. All i get is a red screen saying there's an error. What can I do???


Make sure all of the wires are connected properly. If everything is hooked up correctly, call Playstation's support number and get them to troubleshoot with you on the phone. Otherwise, you may have to go exchange it for another one because that one is defective.

Hope this helps :)

Best Regards,

James

Jul 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 powering up fault


That means ur system is defective and if i was you i would try either exchanging it or send it out to sony if your warranty is still valid.

Jan 08, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I m exchanging in my PS3 for another one do i ONLY send the ps3?


yes send only the bare console minus all those things..do check if u have removed any discs inside!

Nov 19, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 seems to be broken!


Your system needs servicing. A very few PS3 have the system get hot enough to trigger a soldering issue that leaves the system in this state. If it's under warranty, your cheapest bet is to send it to Sony, If you bought it from EB Games or Gamestop with a valid warranty, you may be able to exchange it for a refurbished unit.

Sep 12, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PLAYSTATION 3 REPAIRS


Contact Sony @ 1-877-253-SONY for a RMA, they should send you a new machine or fix yours, this is a common defect.

Sep 01, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

3 flashing red lights


Hi ! This is call the Ring of Death. You have to send your Xbox back for a free repair or an exchange. Those 3 lights mean that their is an internal problem whit your console and Microsoft have put a new waranty system that allows you, for 3 years since you have buy the console, to return it and the gonna repair it or exchange it for you, and all that, for free

Aug 05, 2008 | Microsoft Xbox 360 Console

3 Answers

No video or audio


Send it to the store for an exchange, or send it to sony for repair.

May 06, 2008 | Sony Playstation 3 (PS3) Console

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