Question about IBM NetVista PC Desktop

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Cddvd will not read disc

Ibm netvista6269 with windowxp installed-the computer says the device is working (fvf inc cddvd-2003-200x scsi cd rom device) however when a disc is present-(tried several different types) it keeps asking to insert the disc--any help would be terrific!!!!!--thanks!

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  • laurietoo Dec 28, 2008

    I didn't get "upperfilter and lowerfilter in hte right part of the screen-any idea?!

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  • Start Registry Editor Click Start, click Run, type regedit, and then click OK. On Vista systems just type regedit in the Start Search box
  • The Registry Editor starts
  • In the Registry Editor, Expand (click the + sign to the left) My Computer
  • Expand HKEY_LOCAL_MACHINE.
  • Expand SYSTEM
  • Expand CurrentControlSet
  • Expand Control
  • Expand Class
  • Under Class, click (Do Not Expand) the entry {4D36E965-E325-11CE-BFC1-08002BE10318}
  • In the right pane (topic area), click UpperFilters
  • On the Edit menu, click Delete
  • You will receive the following message: Are you sure you want to delete this value?
  • Click Yes to confirm the deletion of the UpperFilter
  • In the right pane (topic area), click LowerFilters
  • On the Edit menu, click Delete
  • You will receive the following message: Are you sure you want to delete this value?
  • Click Yes to confirm the deletion of the LowerFilters
  • go to device manager and uninstall the dvd drive
  • restart pc
  • this should work, if not replace it.
  • Posted on Dec 28, 2008

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