Question about Xerox CopyCentre C20 Black and White Copier

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Xerox c20 doesn't print. the paper runs through & comes out blan

I purchased this machine at an auction and it appears to be brand new. I purchased a new toner for it and installed it. However, when i try to copy i just runs the paper through and comes out blank. It does the same thing if I try to print a report from the menu. Any Ideas?

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  • walltowallsa Dec 29, 2008

    thanks for your response. your instructions pointing to the drum unit made me look for the drum unit and realize that it was not there. so i have ordered a drum and i am sure that that will fix it. so thanks again for pointing me in the right direction.
    all the best
    andy



  • tawkdavis4 Jan 15, 2009

    The copier runs, however it does not print,I have replaced the drum and toner an other suggestions!

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Hello sir; you said this one is brand new, did you follow the installation instruction, no matter what, just di it again,
1, press "menu" ,
2, press up/down arrow keys until"new drum" display
3, press "mode/enter"
4, when you see"new drum unit?" press "1" to select "yes"
5, turn power off and on .

Posted on Dec 28, 2008

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