Xerox c20 doesn't print. the paper runs through & comes out blan
I purchased this machine at an auction and it appears to be brand new.
I purchased a new toner for it and installed it. However, when i try to
copy i just runs the paper through and comes out blank. It does the
same thing if I try to print a report from the menu. Any Ideas?
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Re: xerox c20 doesn't print. the paper runs through &...
Hello sir; you said this one is brand new, did you follow the installation instruction, no matter what, just di it again,
1, press "menu" ,
2, press up/down arrow keys until"new drum" display
3, press "mode/enter"
4, when you see"new drum unit?" press "1" to select "yes"
5, turn power off and on .
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the paper size detector may not detect the original size of the document check the paper tray indicator light on the panel and make sure the direction is the same with the original document onthe glass
A couple of things.
There is a bushing at the front of the exit transport that fall out of the frame. That requires removing the scanner and looking in the exit transport that way.
You may also have something stuck in that transport. Take the fuser back out and then take a minella folder and push it through from above the fuser to the output area and see if it disloges anything. If not, then you have to pull the scanner off and look in that exit transport area for problems.
Press,,,,, Menu #1934 . What you may want to try first is to do what is called the Shading adjustment. That calibrates the scanner. It would be found in the maintenance menu after you enter diagnostics. You must place 5 pieces of white paper on the glass before you perform the adjustment. There really is no way to increase the amount of toner concentration on that machine. You may very well have a defective ink cartridge. That is not uncommon on the C20. There is a metering blade in the toner cartridge that often times does not allow enough ink to be applied to the toner roller.
Open the cover and put a piece of paper on only half the glass, and make a copy. BLOCK the left side of the glass with the blank paper. See where it is blank. Most of the times that is a dirty or haved up mirror in the scan head. One of the small mirrors in the black assembly under the lamp. When a digital copier scanner optics become dirty, the image in that area becomes very light .
Have you simply tried shaking it front to back vigorously? If you have and I am assuming you did that. take it out, and on the top of the cartridge you will see a clear round window. Take either some black tape, or a small piece of paper and tape over it and see what happens. How that machine determines if there is or is not ink in the cartridge is by a sensor that looks throught that window for toner.
If you block it and it still says out of toner, then your sensor is bad.
Is the paper (copy) truly blank? Please look very close at the page. It sounds like the coratron (charge) wire (s) are broken. These are thin wires this use electrical charges to transfer the image onto the paper. You can go online and order a small spool of the wire and restring the wire. You do not have to be a doctor to do this repair but a steady pair of hands is very good. NOTE:::::: pay attention, most of the coratron units use tiny springs... so look and listen in case it falls out. You can restring with out the spring but it is better with the spring. Remember when stringing the wire, not loose but do not over tighten.