Question about HP Photosmart A618 InkJet Printer

1 Answer

Photosmart error code.

My HP photosmart A618 has an error that comes up when started. It says "Cartridge failed. Please replace cartridge". We have printed with this cartridge before (one time) and had no problems. The tech line said they could remedy the problem (for a nominal fee) because our printer was about 10 days out of warranty at the time. If this can be fixed without replacing the almost new cartridge, I would appreciate that. If I have to, I will return the cartridge and get another one to try. This will not benefit either one of us, because you will be eating the cost of the cartridge for as many times as it takes to get one that works. My wife and I were very disappointed at the "nominal fee" request when the person at HP seemed to have a simple answer and unable to divulge without being paid first. I hope this can be resolved so I can feel confident about considering an HP product the next time we have the need for some other electronics. Thank you, Andy Zottola

Posted by on

  • atzottola Dec 29, 2008

    Thank you for your input, I will return the cartridge for another one. When I originally wrote this letter to HP off of their website, it sent me to a page that also asked for a fee after I had written the email. Then it had an option to post it on this forum. I'm frosted by HP the way they acted on the phone and also by their website that also asks for money. Like you said, they make their money off of the ink, so why not just say what is wrong. Thanks again, Andy

  • Anonymous Jan 12, 2009

    Same problem------is three a DIY solution?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,120 Answers

Andy,

You are in the free section of FIXYA. We volunteer our time and experience and don't get paid, this not the HP Company.

Anyway, ink catridges are how HP makes their money, they couldn't care less about the printers.

There's no away around the bad cartridge problem.

Posted on Dec 28, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

.photosmart c6180 ink system has failed unable to copy recieve fax or printerror 0xc18a001


As always I start with the dreaded question. Did you use a refilled cartridge in your printer? If so, remove it and install a new HP cartridge. Recycled cartridges are famous for this type of failure. By the way the error code is a Windows error code. If you haven't found a solution to the " ink system failure " yet, it is quite easy to reset (using the buttons) on HP C7180. You can find the reset instructions on my website: http://www.inkbank.com.au/webcontent21.htm
Try this:

May 04, 2015 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

How to fix HP photosmart 3310 printer Error:Oxc18a0106


someone else's answer:
If you get an error message on your printer screen (HP Photosmart C5180) which says " 0xc18a0106 ink system failed ", you'll need to carry out a Master Reset on the printer.
Something usually causes the error to occur and this is usually a failed microchip, out of date chip or interruption when installing a new cartridge and this will have to be rectified before continuing. Most problems are usually from the last cartridge inserted, so start by replacing that cartridge. You will also need to have all cartridges with some ink in them or you'll need to replace any empty ones before continuing. Once the problem cartridge has been replaced, keep it as it may still be ok to use at a later date once the error has been reset.

To reset the printer:
1- Unplug the USB cable from the printer.
2- Press the On/Off button to turn off the printer, unplug the power lead from the printer, press and hold both the "OK" button and the "HELP" button, then plug in the power lead, wait a few seconds and release the two buttons, then press the "On" button.
Your printer will now initialise and you'll need to follow the on-screen instructions and choices on the printer. This may take several minutes to complete. Your error code should now have disappeared and you will now be able to Copy and Print.
3- Replug the USB cable from the printer.

Aug 18, 2014 | HP Photosmart 3310 All-in-One Printer...

2 Answers

What is a incompatible print cartridge? Its coming up with a warning exclamation mark and it wont print?


What is a incompatible print cartridge? The printer "Thinks" that the print cartridge, is NOT an original HP PhotoSmart one. Even print cartridge have chips.

Mar 28, 2010 | HP PhotoSmart C4480 All-in-One Printer ...

2 Answers

HP Photosmart 2575 printer - ink cartridge problem


Is this a Hp cartridge or a cheaper brand?
I got this error myself too with cheaper cartridges.
You cal solvo this error by buying the original Hp cartridges

Mar 21, 2010 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

Screen showing the message "remove and check right cartridge". Have done this several times and still can't print


I've had the same error:

Hold down the following keys:

Photosmart Express, Photo Fix, Reprints, Print Photos and then Help.

You'll get the message: "Enter Special Key Combo"

Press OK.

Scroll over to Reports then self test: and press ok, it should print. a selftest report.

If you get an error Pen in Chute 1, or 2, has tsr failure: Call/Chat with an HP technician.

Jan 19, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Hp photosmart d7200 erro Oxc18a0001


Filling your cartridge with non-HP ink won't cause an error. There are basically two reasons for ink system failure, The cartridge is no good or the ink system has failed. Some of these machines can be reset. But, try replacing cartridge first.

Jul 16, 2009 | HP Photosmart D7460 Printer

1 Answer

Hp photosmart 335 - cartridge failure


Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Dec 30, 2008 | HP Photosmart 335 InkJet Printer

1 Answer

Cartridge failed


I just purchased new hp cartidges and I still get error massage cartidge #57 needs to be replaced.

The line on the printing at the end or far right of the sentence (like the last 3 or 4 words are faded)

this is for hp 7550 photosmart

Oct 29, 2008 | HP PhotoSmart 7350 InkJet Printer

1 Answer

Cartridge failed after replacing it wtwice


unplug and plug back in?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00035736&cc=us&lc=en&dlc=en&product=305375&dlc=en&lang=en

are you sure you have the correct one in the correct slot?

Dec 21, 2007 | HP PhotoSmart 7760 InkJet Printer

2 Answers

Color Cartridge Failure


You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!

Sep 18, 2007 | HP PhotoSmart 7760 InkJet Printer

Not finding what you are looking for?
HP Photosmart A618 InkJet Printer Logo

Related Topics:

76 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...