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Problems with a Wii game

Please can you help me with an issue I am having with my Wii. I purchased the Family trainer game (Atari game) (with adventure mat) and I am having problems connecting the Wii remotes. I have 4 Wii controllers that all work while in other games or in the main screen, but as soon as I load the Family trainer game all but one controller disconnects (only controller 1 remains on). When you try and connect any of the other 3 controllers, all 4 lights on the controls flash a few times then go out. I have tried to reconnect in various ways including all advice on your website i.e. -• Try a fresh set of batteries.• Try resetting the Wii Remote – remove the batteries, wait one minute, then replace the batteries. Wait a few seconds and then try using the Wii Remote again.• The Wii Remote synch information may need to be cleared and the Remotes re-synchronised:1. Turn off the console; wait a moment, then turn the console on again.2. When you see the Health and Safety Screen, press and hold the SYNCHRO Button on the console down for 15 seconds.3. Synchronise your Wii Remotes using the procedure on pages 30 – 31. (ie disconnecting all the remotes and re-synchronising them)• Radio frequency interference may cause the Wii Remote to work erratically. Check for and move or turn off wireless devices such as cordless phones, wireless computer keyboards or mice, or other similar devices. I have also tried moving the Wii, and tried it at other peoples houses. I have also tried – * Taking the game back and getting a new CD and Mat (have done this twice now at 2 different shops) * Trying the game on a friends Wii * Tried using my friends Controllers * Returned 2 of the controllers and exchanged them for new ones * Turning the wii off over night * Reconnecting all the wires It is really frustrating as some of the games require two remotes and means we can not play them. I have looked on a number of web sites and although there seams to be a lot of people with remote connection problems, they seam to be slightly diffrent to mine as it only appears to be in 1 game not in every one.

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  • martinchurle Dec 28, 2008

    thanks for the quick reply,

    when you go into the home button and resync each contol they all come on fine but when you go back into the game they all disconnect appart from controler number 1... and no matter where in the game you try this as soon as you go bak into the game the only on ethat stays on is controller 1. all the others go out and when you press any buttons the lights at the bottom flash and go out.

  • martinchurle Dec 28, 2008

    yes i have tried that, and just given it another go but the lights just flash a ew times and then goes off.

  • martinchurle Dec 29, 2008

    Thank you for all your help,

    There appears to be a couple of games that need two remotes plus the mat (although most of them only use 1). I have tried all of the above but although all the remotes connect and work in every other game, they still all go out (apart from controller 1) as soon as you go back into the family trainer game. I will have to try calling the number above and see if they can help.

    I really do appreciate all of your help in this matter.

    Thank you and happy new year.



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If you are in the mulitplayer mode and still have trouble adding the remote then try syncing the remote with the wii first by pressing the home button then go into the wii remote settings on the bottom then re-sync each control. Then try going back into mulitplayer mode and try again or while the screen is on when you want to add more players press the '+' button.

Posted on Dec 28, 2008

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  • Debs
    Debs Dec 28, 2008

    when you go back into game mode and the other controllers are off have you tried pressing the '+' button on one of the controllers to see if it re-syncs?

  • Debs
    Debs Dec 28, 2008

    okay, after looking through various sites, I think this game only needs one controller as the mat is used to combine the controller. You can choose mulitplayer mode while more than one person can use the mat. I have looked on this site below too

    and it looks like they are playing two player mode on the same mat but with no controllers.

  • Debs
    Debs Dec 28, 2008

    go this info from nintendo there is also a number to call at the bottom

    Still having problems? If the basic guidelines above did not solve your problem, the more specific information below may help.

    • Wii Remote not being recognized by the Wii Console (lights on the Wii Remote flash when you press a button, but then go out) - Most Common:
      Getting the Wii console to recognize (or "sync" with) a Wii Remote, especially one that did not come in the box with your Wii console, may require doing a few additional steps before it can be synced. Additionally, a Wii Remote that was working, but is no longer being recognized (or has "lost its sync") may need to be re-synced. Please use the troubleshooting steps listed below, which our experience has shown can solve many Wii Remote issues.

        Try these steps!

      1. Turn the Wii console power OFF by pressing the POWER Button on the front of the console. Unplug the power cord from the wall outlet for a few seconds. After a few seconds have elapsed, plug the cord back into the wall outlet.

      2. Turn the power of the Wii console ON. When you see the Health and Safety screen, open the small flap on the front of the Wii console to find a red button labeled "SYNC." Press and hold the SYNC Button down for 15 seconds. This will clear all the syncs on the Wii, allowing you to get a clean start to begin the process described below.

      3. After holding the SYNC Button on the Wii console down for at least 15 seconds, you can now "re-sync" your Wii Remotes:

        1. With the first Wii Remote you wish to sync, remove the battery cover on the back of the Wii Remote to find a small red button just below the batteries.

        2. Press and release the small red button just below the batteries on the Wii Remote; the blue lights on the front of the Wii Remote will blink.

        3. Quickly press and release the red SYNC button on the inside of the white flap on the front of the Wii console (picture).

        4. When the Player LED blinking stops and stays lit, the syncing is complete. The LED that is illuminated indicates the player number (1 through 4).

        5. This sync procedure (steps "a" through "d" above) must be followed for each additional Wii Remote added to the system.

      If you are still unable to get the Wii console to recognize your Wii Remote(s) after carefully following the steps above, please call 1-800-255-3700 for further assistance.

  • Debs
    Debs Dec 29, 2008

    you are welcome, I hope customer support can fix this problem for you.

    Happy new year



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