Question about Toshiba Portege 4010 Notebook

6 Answers

Disc Error read

Toshiba4010 , I bought this off ebay for my daughter and everything is going fine till today! When she turned it on it read : A disk read error occured" press control -alt-delete ..as we have done many times and still says that, we never recieved a manual.....never installed disks...windows was already on it and we registered in our name....PLEASE HELP!! Pam

Posted by on

  • 1 more comment 
  • hillary_994 Dec 28, 2008

    we have already tried this but even with the windows disk in it does not respond. it just gives us the same thing.

  • hillary_994 Dec 28, 2008

    The problem was not using disks, the problem is that we cannot even get the computer working. when we turn it on it does not let us past the black screen saying that there is a disk read error.

  • hillary_994 Dec 28, 2008

    it does not acknowledge that i have a disk in the drive, it does not come up. it just keeps a blank screen.

×

6 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 80 Answers

Try running chkdsk /r Follow the steps. See if you are able to recover bad sectors using windows inbuilt command.

1. Click Start > Run. 2 In the Run box, type the following text: cmd 3 Click OK. 4 At the command prompt, type the drive letter of the drive you want to check (followed by a colon), and then press Enter. For example, to check drive D, type the following text: d: 5 Change to the root directory of the drive by typing the following text and pressing Enter: cd\ 6 Type the following text, and then press Enter: chkdsk /<switch> where <switch> is one of the following:

  • If you want to automatically repair file system errors, use the /f switch (for example, chkdsk /f).
  • If you want to both repair file system errors and scan for and recover bad sectors, use the /r switch (for example, chkdsk /r).
If you do not specify a switch when running CHKDSK, any errors that are found will not be fixed. 7 If you are prompted to schedule CHKDSK to run the next time the computer restarts (because CHKDSK may be unable to gain exclusive access to the drive under Windows), type the following text, and then press Enter: y 8 At the command prompt, type the following text, and then press Enter: exit 9 If you had to schedule the CHKDSK operation, then restart Windows NT/2000/XP. While Windows is loading, CHKDSK should automatically run and check the drive that you specified earlier.

Posted on Dec 28, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 151 Answers

Tap F5 to get into safe mode. Once there type msconfig in the run box and uncheck everything under startup. Once you have done that restart and if it boots up we know that it is something hardware causing problem.

Posted on Dec 28, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,879 Answers

"When she turned it on it read : A disk read error occurred"

hard drive got bad sector or system file got corrupted - since you can't boot to windows, re-installation is needed.

get a windows installation disc.

Posted on Dec 28, 2008

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 54 Answers

1) This problem can appear if your hard drive has failed,

2) but it can also appear if the Boot sector of the hard drive is damaged in some way.


To replace damaged ntldr and ntdetect.com you can copy fresh files from the XP CD using the COPY command. Boot with the XP CD and enter the Recovery Console (as above). At the Command Prompt type the following (where "X" is your CD-Rom drive letter) allowing the files to overwrite the old files
COPY X:\i386\NTLDR C:
COPY X:\i386\NTDETECT.COM C:

To repair a damaged Boot Sector at the command prompt type FIXBOOT and press Enter. Then answer "Y"

Posted on Dec 28, 2008

  • chris dowell Dec 29, 2008

    there is definetly a problem with your hard drive either the way it is set up or it is damaged and needs replaced.



    do you have a copy of a windows disc you own or can borrow to make this repair you will not need to re-install windows you will just need 2 files from it



    you will need the windows install disc to allow you into the area that i have described above.



    Are you having problems getting the computer to recognize a windows disc "CD"



    This can be resolved by changing the boot order temporarily under the bios.

    once you have a windows disc that you are able to use i can go into more details

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,550 Answers

You need to clean the lens . The lens will be dirty so that it is not able to detect the dvd .

Posted on Dec 28, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Toshiba Master
  • 13,433 Answers

Hi,
initially try to unplug the battery and ac power for 5 minutes, plug in both and start up again do you receave the error are you able to use the computer?
if you are unable to use the computer I would suggest you get your hands on a windows installation cd of the verion currently installed? Xp home  /  pro or Vista.
with the cd / dvd you can perform a repair installation that should fix the issues.

Posted on Dec 28, 2008

  • Ekse Dec 28, 2008

    your computer is not starting from the disk you will need to look at the computer screen when you press the power button look on the sides and see if anywhere it says : press button to enter boot menu, f12 for example so press f12 in start up to get into the boot menu, select the cd drive from the list and enter.




    of you can't get the boot menu to open you will need to enter the setup / bios / cmos settings and change the boot order so the computer starts from the cd first.


    here is a guide on bios settings and how to change the boot order it may be diffrent on your laptop
    http://www.whitecanyon.com/how-to-change...

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Bad disc-error


sometimes the disks in the camcorder can get break down. its known problem is no working for long time. if everything on the disc are important for you  pls go to service. dont touch anything that you dont know.
have a good day.

May 28, 2009 | Samsung SC-DC164 DVD Camcorder

2 Answers

My PS3 wont read disks


This is a laser problem. Blu-ray drives use a laser with a magnifying lens, and any dust on them at all will cause problems. These lasers are also known to fail and cost around $50 for a new one on ebay. You can also do a fan test to blow out your system. this works much better than using an air compressor. To do this, turn off the power switch on the back of your console, hold your finger on the eject button, then flip the power switch on the back of the system to the "on" position. When the fan comes on release the eject button. The fan should then go into overdrive and run hard for about 20-30 seconds. Keep in mind, if your system is pretty dirty this is going to blow dust all over everything around it,
so do it away from other electronics! Good luck...

Retrohack

Jan 20, 2009 | Sony Playstation 3 (PS3) Console

3 Answers

Not reading disk


Try calling Nintendo. You may have a defective Wii.

Just explain to them whats going wrong. They should give you a new one at no charge. I am unsure of that though.

Jan 03, 2009 | Nintendo Wii Console

2 Answers

Disk Error read


This error means there is probably something wrong with the drive itself. I would reccomend having the hard drive replaced. Was the computer new or used?

Dec 28, 2008 | Toshiba Portege 4010 Notebook

1 Answer

Rock Band / All Games "Unable to Read Disk"


If Wii gives Disc Read Error, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide

,

Aug 10, 2008 | Nintendo Wii Console

2 Answers

Wii will not read any disc


well try going tto parental controll and put the wii on everything cause there is this place where it says e, m or t mature, everyone or teen put it on everything

Aug 07, 2008 | Nintendo Wii Console

5 Answers

PS2 rock band disk


Ok, I was having the same problem. You need to take your playstation apart and clean the laser with some alcohol. Only use alcohol as it dries faster and clear. Might as well clean the rest of the inside as well. you will be surprised at the dust it collects. After I done this my works fine.

Jun 11, 2008 | Sony PlayStation 2 (PS2) Console

1 Answer

Coby TF-DVD7100 7" portable flat screen...keep getting "Wrong Disc" Error


I have seen this problem on several Yamada & Xoro brand DVD players. If you remove the lid after powering down with the disc tray closed and a disc in it you may well find the ribbon cable to the read head is rubbing on the disc. The ribbon cable is held to the base of the box by a sticky pad under a 45 degree bend in it and a piece of sticky tape !!!. Power up unit, open disk tray, power it down, retape cable to base securely with small strips of duct or gaffer tape (using tweezers helps) and hey presto it will work again. The cable rubbing slows the disk spin speed hence "data read error" unit assumes "bad/faulty/wrong type of disk". All that technology screwed up by using a cheap bit of tape in the factory assembly, amazing eh !.

Mark

Mar 02, 2008 | Coby TF-DVD7100 Portable DVD Player

1 Answer

Game


a patch is coming out the 8th of jan, this tuesday to fix it i spoke to sony yesterday and they assured me it would fix it, and thats why they didn't send out a new unit. wait till tuesday, download patch and hopefully this will sort it. if not return it to where you got it from or phone sony as it has 1 year warranty. and their service is very good just make sure you back up game saves and other data. hope this helps you

Jan 06, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Toshiba Sd2800


I have the same problem with my SD-2800 that Ruska has. Any suggestion how the unit can be fixed?

Dec 09, 2007 | Toshiba SD-2800 DVD Player

Not finding what you are looking for?
Toshiba Portege 4010 Notebook Logo

Related Topics:

34 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18386 Answers

k24674

Level 3 Expert

7993 Answers

Brad Brown

Level 3 Expert

15220 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...