Question about Playskool Busy Basics: Busy Ball Choo Choo

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Busy Ball Choo Choo wheels not moving?

I bought the Funskool busy ball cho cho train for my son just 2 months back , suddenly the wheels have stopped moving although the music plays when the button is pushed.
please help, i tried opening it also, but the thing is a bit tricky....please help

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  • vineet210 Feb 16, 2009

    The wheel inside, which moves the balls is jammed and does not move.
    I tried opening, but gets stuck at a stage when the outer wheels needs to be removed to open it into 2 parts. Any idea how to separate it to access motor?


  • darren519 Apr 13, 2009

    After two months we had the same problem. Unscrewed the casing, but got stuck at the wheel stage. A few weeks later we spoke to Playskool and they told us it only has a three month warranty. Would really like to fix it as my son enjoyed it when it moved.

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  • 1 Answer

SOURCE: Have lost the balls, can we purchase spares?

Here's the link to purchase replacement balls:
http://www.hasbro.com/customer-service/orderform.cfm?sku=09140
If the link doesn't worktry this one:
http://www.hasbro.com/customer-service/replacement_parts.cfm?page=&per_page=10&order_by=B&current_page=4
Now if I could just figure out how to get the wheels off to fix the motor.

Posted on Jul 30, 2009

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1 Answer

We bought this toy at a yard sale and we don't know how to operate it! Where do the balls go? What are all the switches and buttons?


dear sir,

this is an excellent toy to be purchased to improve the mental strength of your kid.......kindly click the below link to see how a kid is palying with this toy...

http://www.youtube.com/watch?v=1wqHoCG3szU&feature=related


thank you..take care

Oct 12, 2010 | Playskool Busy Basics: Busy Ball Choo Choo

1 Answer

Where can I get replacement balls for theplayskool busy ball popp


Go to the hasbro playskool website, select the customer service tab, in the alpha list select b, scroll until you come to busy ball popper. once you click on it it will give you an option of an order form for Canada.

Feb 04, 2010 | Playskool Busy Ball Popper

1 Answer

Our playskool train will not move forward please could you advise me how to solve this - thanks dee


Had the same problem - the train at first stopped moving, but still rotated the balls, then later stopped rotating the balls at all. The music still played, though. I found the issue to be a small belt that transfers the motion from the electric motor to the gear system. The belt is tiny (think small rubber band) and lost tension, finally detaching from the system altogether. Getting to it is the difficult part... mind you that taking it apart carries a very high risk of breaking the plastic, so be prepared to scrap the whole thing and buy new.
To fix, start by removing the 7 outside screws to essentially split the train body in half. You'll have to pry off the large green wheel that's opposite the screws (right side of train) - this part carries the highest break risk. Be mindful of a spring (about 1/2 inch diameter) that may go flying - that one goes on the outside of the little inside wheel that moves the balls around.
Once the train is split in half, remove all screws you find, which will allow you to remove the mechanical sections, which includes the battery pack, electric motor, on/off switch, and gear system, including the wheel that moves the balls around. By the time this entire section is lifted off the train body, you'll see where the gears (they're a bit greasy) are attached to the motor towards the bottom of the gearbox. The gearbox itself has 3 or 4 screws to address that will reveal the entire gear system.
I had to take the lower (smaller) gears apart in order to replace the gear belt.
Replace the gear belt with a small rubber band (you'll likely need a small screwdriver to wrap it around the wheels), then re-assemble the gearbox and system. i recommend constantly running the toy with every step to make sure everything's still connected.
with a healthy rubber band/belt in place, the rest of the gear systems will fall into place with enough torque to drive both the train movement and the ball wheel.
good luck

Dec 22, 2009 | Playskool Busy Basics: Busy Ball Choo Choo

1 Answer

The fan doesn't work (most of the time)


when waiting a year to try it out , you get what you got and can not complain about it . try a new battery

Oct 18, 2009 | Playskool Busy Ball Popper

2 Answers

Hi--no air in Busy Ball popper


I had the same problem!! Music worked, but fan just stopped running... Since my kids love their busy ball popper I was determined to find a fix!!
The solution for me was to replace all 4 batteries with identical brand batteries.
When the original batteries had puttered out I replaced them with 2 brand new Duracell and 2 brand new Energizer batteries (because that's what I had on hand). The popper worked just fine and I'd say a few weeks later the fan just stopped working. Music played, but no fan. I thought the fan motor must have gone bad, so I searched for another popper at a resale shop (hoping to salvage the fan motor). Well I found one, but didn't end up using it because I discovered that putting ALL the same brand of batteries in my popper did the trick. The batteries weren't necessarily brand new, but they were all the same brand and I would guess the same "age". Anyway, I'm just glad it all works now (music and fan) and my kids are back to their ball popping fun. If you haven't already give this a try. Otherwise I have a spare ball popper if you need any parts! Good luck!

Oct 13, 2009 | Playskool Busy Ball Popper

1 Answer

Have lost the balls, can we purchase spares?


Here's the link to purchase replacement balls:
http://www.hasbro.com/customer-service/orderform.cfm?sku=09140
If the link doesn't worktry this one:
http://www.hasbro.com/customer-service/replacement_parts.cfm?page=&per_page=10&order_by=B&current_page=4
Now if I could just figure out how to get the wheels off to fix the motor.

May 07, 2009 | Playskool Busy Basics: Busy Ball Choo Choo

10 Answers

Need replacement balls for Busy Ball Popper


Hi, I purchase from amazon last time for my kid. here: New 1st Steps Collection by Shakira Fisher Price. You can find them for 4.5$ and above... I hope I have helped. cheers

Mar 26, 2009 | Playskool Busy Ball Popper

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