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HOW DO I CLEAR A PAPER JAM, IN MY HP PHOTOSMART 7960 PRINTER

HOW DO I CLEAR A PAPER JAM IN MY PHOTOSMART 7960 PRINTER? CANNOT FIND ANSWER IN THE REFERENCE GUIDE.

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Look in the rear of the machine for a large knob that releases a door.

Posted on Dec 28, 2008

  • blueeize Mar 14, 2011

    Two finger slots. Pop and done. Never would have thought to try that. Never had a printer that easy to unjam. Had this printer for about 5 years and this was the first jam. Great printer, great advice. Many thanks.

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I'm running Windows 7 Home edition. My HP PhotoSmart 7960 is printing very slowly up to 5 minutes after a 1 page print job is spooled. I get a slow jerky printing. I ran the HP print diagnostic and...


First I congratulate you for fixing your problem all by your self without needing the help of HP Support. Well i can't really tell what could be the problem because there are many factors for that problem. But here are the things you can check: - check the front panel of the printers for any error msg like "paper jam, carriage jam, out of paper, etc.", that may cause it to spooled or stuck in queque - check the connectivity. If you are using wireless, make sure that your signal is stable - computer related errors: make sure that there is no conflicting programs or viruses that may interfere with the printing. Update your windows and anti-virus program. - Include HP softwares into your firewall exception area
For support needs you can Call HP Support 800-474-6836
Hope That Gave you an idea ^_^

Apr 24, 2011 | HP PhotoSmart 7960 InkJet Printer

1 Answer

Printer says to clear paper jam and press OK there is no paper jam


If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not
in the rear rollers, check the top door.

To clear a paper jam from the rear door
1. Turn off the HP All-in-One.
2. Press in the tab on the rear door to release the door. Remove the door by pulling it
away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the
rear door.

Page 148 of manual here will show you more info as well as photos on hoto.

If you are satisfied with my answer, be sure to click on the "Thumbs-Up". If you have further questions, please feel free to ask them. Thanks for using our service!

May 01, 2010 | HP Photosmart C8180 All-in-One InkJet...

2 Answers

We had a paper jam in our HP Photosmart C5280 Al-in-One printer. Error message in window reads: Carriage jam! Open door, clear carriage jam, and then pres OK to continue We opened door and even...


after closing the cover and removing the jammed papaer does it still says "paper or carriage jam"????

if it still prompts you that theres a jam and you've already removed it, try to turn off the printer, disconnect from its connections (pc and ivr or ups or wherever its connected) wait for like 5-10 sec then connect it again...

hope this resolves ur prob...

ive experience it to with my hp j3500 all in one... a paper jam, this is what i did and i think it worked for me... hope it do to your printer.. ciao!

Sep 10, 2009 | HP Photosmart C5280 Printer

1 Answer

An error message stating that the device overloaded the usb port appears (yellow light at the port).


Go to the device manager and uninstall all usb devices. Turn off computer, unplug all usb, reboot twice, plug usb in again. Also helpful are troubleshooting usb articles here and here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



May 21, 2009 | HP PhotoSmart 7960 InkJet Printer

1 Answer

HP photosmart 7960 gives message Cartridge Service station is stuck. Cannot see a jam or obstruction...any suggestions?


Unplug the Power Supply from the Printer.......
Remove both the Catridges from the Printer.........
Just Move the Catridge Carrier which Holds the Catridge Back and Forth for about 20 Times.........
Insert the Catridges back to the Printer.........
Turn the Printer On...........

Good Luck.............

Apr 04, 2009 | HP PhotoSmart 7960 InkJet Printer

1 Answer

Print cartridge stuck


Hi please click on the link below to know exactly what you need to do to fix paper jam problem.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09128&lc=en&cc=us&lang=en&rule=1823&product=77146&dlc=en

Please let me know if it fixed the problem or not.

Cheers

Jun 10, 2008 | HP PhotoSmart 7960 InkJet Printer

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