Reset Dell 1720dn network address to get back access to it?
My printer was fully operational but I recently did a mistake in its set-up through its web server interface: DHCP is disabled, AutoIP is disabled, Address source is set to manual and unfortunately, address was set to 0.0.0.0 ...I cannot access the printer any more through its network port. I can only use it through the USB port. I tried to use the arp -s command to force an IP address linked to the MAC address (that I can read by printing a status sheet) but I still receive no answer from the printer when pinging the related IP address...
I am running out of ideas...Can you help? Is there any way to get the printer back into a factory default state from a network standpoint? Thanks for any help you can provide
Re: Reset Dell 1720dn network address to get back access...
Please have a look if you have Dell 1700 series laser printer. Please follow the instruction bellow to reset printer to factory default: 1. Power Off the Printer from the back switch from the back 2. Open Front cover 3. Hold Down “Continue” & “Cancel” button while turning printer on
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Re: Reset Dell 1720dn network address to get back access...
Return the printer settings to the factory default values by pressing and holding the Continue button. This should re-enable the DHCP so that it will get an IP address. To check, print a settings page by pressing the continue button for 2 to 3 seconds. On this page look for the IP address and to see if DHCP has been enabled. Once DHCP is enable and if you are still getting all 0's be certain that the ethernet cable is plugged in securely to the back of the printer and follow it to the router. If they are plugged in firmly and you are still not getting a valid IP address, try resetting your router. Turn it off, let it set for a minute, and then power it back up. Print another settings page. If you still are not getting a valid IP address, try using a different ethernet cord. Print another settings page, if you are still getting an invalid IP address, try a different port on your router. If at this point you are still not getting a valid IP address I would say that you have a problem with the ethernet connection on the printer. A valid IP address for a home or small business network is usually something similar to 192.168.xxx.xxx where the x's represents a number. If you are getting 169.xxx.xxx.xxx or 0.0.0.0, these would not be considered an invalid IP address.
There is a utility on the Install Disk to set a static IP address
Connect the network cable and power on the printer.
Press and hold the Continue button for 2-3 seconds to print a network settings report.
Obtain the MAC address of the printer from the network settings report. The MAC address is the value listed under the Standard Network Card section as UAA.
Insert the Drivers and Utilities CD.
When the Drivers and Utilities CD screen appears, click the Set IP Address link.
When the Set IP Address Utility window appears, enter the MAC address in the box under Discover Print Servers, and then click Discover.
Click to select your printer in the box under Configure Print Servers, and then click TCP/IP Settings.
When the TCP/IP Settings appears, enter the TCP/IP Address, Subnet Mask, and Gateway Address.
Click Apply to save the settings, and then click Close to exit the utility.
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Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done:
1. Open the front access cover
2. Press and HOLD the Cancel Button (Red X)
3. When you see the LED's 'Chase' turn the printer off
4. Close the access cover, and turn the printer back on
5. Press the Continue Button (Green Triangle) to print a settings report
6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'.
s now been reset, and you should now be able to print now ok
When the Ready/Data light is solid, press the Continue button to print a menu settings page and a network setup page. Select TCP/IP heading on the network setup page. There you can change your IP address.
Refer to the directions that came with the printer. You will probably need to know your IP address, subnet mask and gateway or if this is set up as a wireless network the SSID (network name) and WEP (password) to connect.
Usually you can just plug in the network cable and it will set itself up using DHCP.
I Open my browser....I signed in to my router as administrator .... Mine is 192.168.1.1 .... I went to status in my router .... Then to local network .... Then to DHCP Clients Table .... This is how I found what printer address the was.... Then I typed the printer ip address into my browser Mine happened to be 192.168.1.105 .... Yours will probably be different....That got me to the 1720dn printer menu ....I clicked on Configuration .... I clicked on Print Server Settings I clicked on TCP/IP I clicked on Set static IP address. I changed IP address from 192.168.1.105 To 192.168.1.125 and Submit....Now you can get to the printer menu at 192.168.1.125
Go to run.... Printers & Faxes Right click on Dell laser printer 1720dn Properties. Ports .... Add port .... Double click on Dell Enhanced TCP/IP .... I named the port My dell laser 1720 dn....Where it said enter a single IP address or host name I entered the new address 192.168.1.125 the clicked OK ....
Right click on Dell laser printer 1720dn Properties....Ports Choose your new port ....
I did a forced reset to default... Open the front panel, hold down the green and orange buttons, turn on the printer. Wait as the lights cycle until the error light remains on, then close the front panel. A new config page will print, and then you will be able to connect to the printer using the new DHCP address that has been assigned.
& hold the cancel button untill all lights start flashing in a
sequence and then i release the button and close the front cover." "DO NOT release the button, but continue to hold down it while you close the front cover.
Printer offline: Right click on your printer in the "Printers and Faxes" folder and "UN Check" use printer off line,
are you attached to this printer thru a network cable cat5 cable or by way of a usb cable if network you need to print a settings page by holding down on of the buttons on the printer and check to be sure tcp/ip is set to static not dhcp and that the address matches what you have set on the pc side
After replacing the drum unit you have to tell the printer that you've done it(it's not smart enough to figure it out itself). Have the front door open and press and hold the Cancel button on the printer until all lights flash in sequence then let go. Then close door and try.