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Hi Thanks for using FixYa. You might have recently formatted your MP3 player and due to that this error
is occurring. Please reformat your MP3/MP4 player again. Connect it to the
computer, go to my computer-> right click on the mp3/mp4 player-> select
format-> Format it as FAT32 File system. This will delete all songs from
your player, so before formatting it copy all songs if you don't have a backup. Please do rate the solution and
revert for further assistance. Thanks Rylee