Question about HP DeskJet 640c InkJet Printer

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HP Deskjet 640c

I installed a 640c deskjet using the wizard. It is OK on black and white from WORD and EXCEL but refuses to print color photos or even color pages from the net. The print test results after head cleaning is ok but on actual printing it leaves the color sections blank and only print the black portions. I do not have a manual but reading the manual on the net gets me nowhere. I suspect a problem with the setting . Pse help/

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  • john van der wALT Apr 28, 2007

    Thanks for the suggestions but nothing has been succesful . After trying everything else I replaced the cartridge and now I can't get it to print at all. After switch on the printer goes through the normal startup procedure and sems to be Ok but as soon as I try to print,it progessess only as far as the paper feed and then the error lamp starts to flash. I get not fault indication except the message that the document failed to print. Is there no self diagnostic facility or program that can be used on this printer??

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More than likely you have a bad color ink cartridge. I am a printer tech for a large corporate office and have run into this problem numerous times, especially with people who purchase those ridiculous remanufactured cartridges. STAY AWAY FROM THEM! Anyhow, if the other suggestion you got doesn't work, I would simply replace the color cartridge with a new HP #49 cartridge.

Posted on Apr 25, 2007

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I am sure that you can go into the properties for the printer setings and choose an appropiate colorseting ..it is probably set to save ink......so u can go to printers in control panel and right click on your printer that shows there and probably just mess with teh setting a little .... another idea is to just delete the printer from there and reinstall it again.......

Posted on Apr 25, 2007

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