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one of 2 possibilities :
1) mouse configuration is wrong: go to control panel and search for mouse device. Enter and look at the configuration
2) Driver is defective: go to control panel- system- devices admin (I don't know how is is in English)
look for the mouse/trackball driver. Try an update. If this doesn't help, write down the name/version of the driver and go to Packard bell style and try to install from there.
You probably need to re download the drivers for the webcam. Go to Packard bell website and look for the model of your computer and download the drivers. Note: You don't need Norton it's a waste of money and not very protective.
I use Superantispyware and Avast both free and I'm an IT support specialist.
There is also Atheros WiFi driver for your lap top, so You may try that one, it's from the official Packard Bell web site http://global-download.packardbell.com/GDFiles/Driver/Wireless%20LAN/Wireless%20LAN_Atheros_18.104.22.168_W7x64_A.zip?acerid=634145041043920996&Step1=Notebook&Step2=EasyNote&Step3=EN%20TM80&OS=721&LC=en&BC=Packard%20Bell&SC=EMEA_27P