Question about SanDisk Sansa e250 MP3 Player

1 Answer

BAD TRACK FOR EVERY SONG

MY Sansa e250 (8.0 GB)HAS BEEN GIVING ME PROBLEMS. BEFORE IT WILL ONLY TELL ME BAD TRACK FOR LIKE 2 SONGS YESTERDAY I STARTED LISENING TO MUSIC AND ALL OF A SUDDEN ALL MY SONGS SAY BAD TRACK I DELETED THE MUSIC AND RE PUT THEM IN AND SAME THING EVERYTHING SAYS BAD TRACK I CAN'T LISEN TO ANY MUSIC..WHAT TO DO? PLZ HELP

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  • hoogz Jan 08, 2008

    My 4 GB sansa e250 is messed up... it said a couple of songs were bad tracks then next day mostly all of them were... the only songs that worked were the ones from my old computer that crashed and all the newer ones are listed as bad tracks. i have tried to put it in MTP mode, format it and sync it in windows media player but now it erased all my songs and there is an error syncing every song to my sansa.... i need help!!

  • gallstones Apr 07, 2008

    Was listening to music and player just stopped and now says bad track for every song in memory. I was playing through an external device if that makes any difference.

  • sammybaby457 Apr 07, 2008

    TOO annoying. i added 3 new songs to my sansa yesterday and i tried listening to them and it said bad track and the mp3 froze. so i figured i mustve downloaded a bad track, and then i went back and re-downloaded, i put it on the mp3 and then i saw that all my my tracks were doubled and every song that had doubled was a bad track. i went on the computer again and deleted all 378 of my songs and put them back on one by one. i still have the same problem. it still freezes. how do i unfreeze it? and how do i erase ALL of my songs because ive noticed that when i erase the song, on the computer it sas that the sansa is empty, but on the actual sansa mp3 it has like 3 bad tracks left on it and i cant find a way to erase them. HELP??

  • mrzoon Nov 23, 2008

    I really don't want to reformat it, as it's got a bunch of stuff on it that works fine when disconnected from the computer. Windows and WMP see the device OK when in MSC mode, but show it as empty. Sansa Media Converter shows it as ~2/3 full but can't show the contents, only "convert" (SLB™) and transfer new media to the device.

    If I connect it in MTP mode, my computer freaks out. While I don't use any kind of subscription service, I've tried the MTP update from M$, but that didn't seem to do anything.

    Why can't I just use it like a flashdrive with a menu and an audio jack? Do the people who design these things ever actually try to use them?

    Thanks for reading me!

    Bren

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Hi tooky. Getting a "Bad Track" message on the E250 may be an indication of memory corruption, music file corruption, or outdated subscription/license info. One solution would be to format your player in Windows Media Player (version 10 or 11): 1. Make sure your player is in MTP mode by navigating the menu as follows: Menu > Settings > USB Mode You would get a choice of "MTP" or "MSC". Please select "MTP". If your player is an "E250 Rhapsody series" player, select "Plays for Sure". 2. Plug your player to your PC and run Windows Media Player. Click on the "Sync" tab and make sure the E250 is listed. Look for the "Format" button (it would look like a "pencil" on Windows Media Player 10) and click on it. Follow the on-screen prompt. 3. Re-load your songs by either copying/pasting your songs to the player or by using Windows Media Player's "Synchronization" feature. You could also format the player while in "MSC" or "Rhapsody" mode by browsing the player in Explorer, right-clicking the drive letter corresponding to the player, then select "Format". Follow the on-screen prompts Another solution would be to update the firmware of your player by downloading the Sansa Firmware Updater using this link from the SanDisk website (instructions are found on this site as well): For standard E250 or E250R "Rhapsody Series": http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Make sure your player is set to MSC mode, or "Rhapsody" Mode The type of music file might also be the cause. If your music files are licensed, purchased or acquired via subscription, you may want to contact the provider for more info on how to re-download the music files. I hope this helps. There are other procedures available but these might actually make your player work normally again. Hoping for the best :)

Posted on Apr 25, 2007

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