Question about D-Link DSL-G624M (0790069285783) Wireless Router
I ask you how forwarding port in my router from the router menu.
Thank you an wxcuse for my English...I'm from Italy.
Please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.
Posted on Mar 14, 2009
Tips for a great answer:
Mar 30, 2011 | D-Link DIR-615 Wireless Router
Click the Security link near the top of the page.
Click the Applications & Gaming link near the top of the page.
You should now see a new menu. In this new menu, click Port Range Forward.
Enter the name of the program into the Application box. It doesn't really matter what you put into this box, but something that will remind you why these ports are being forwarded would be a good idea.
If you are forwarding a single port, enter that port number into the Start and the End boxes. If you are forwarding a range of ports, enter the lowest number of that range into the Start box. Then enter the highest number of that range into the Endbox.
Use the Protocol drop down box to select the protocol type of the ports you are forwarding.
Enter the ip address to forward these ports to into the IP Address box. If you are forwarding ports so you can run a program on your computer, you should enter your computer's ip address into that box.
Put a checkmark in the Enable checkbox.
When you're finished, click Save Settings near the bottom of the screen to save your changes.
And that's it! You're done!
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