Question about Canon PIXMA MP830 All-In-One InkJet Printer
Based on the postings, there appears to be three
common problems that causes the error, which is related to a paper jam
error. 1) If its a new printer or even an older one, there are two
sponges that collect ink and two plastic wipers located in purge unit
may be loose or missing. Check to see if its it there. If not, it may
actually be stuck somewhere. 2) there may some paper stuck somewhere
around the printhead and or the purge unit or 3) there is a build up of gooey ink on the purge unit.
The gooey ink turned out to be my problem and apparently quite a few others. Following someone else's advice, I turned off the printer & unplugged it, move the printhead to the left and used long Qtips with Windex to clean up the ink around the purge unit including a little white plastic spring-loaded lever. I also dampen the sponges with Windex. If you do this be careful not to dislodge the sponge or wipers. If you do, you can alway stick the pieces back in. After cleaning it, and checking the sponges and wipers are seated correctly, I plug the unit back in and worked fine. Problem solved!
Posted on Dec 28, 2008
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