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hi you didn't mentioned the model number of your surround sound system, for a better solution its important. any why try the following.
if you are connected the analog audio output of your tv to the system using RCA cable, then go to the setup of the surround sound system and change the input assignment setting from digital to analog. If your connected the digital output of your tv to the digital input of your surround system using optical cable then, goto the setup of your surround system and change the input assignment to digital (optical) input.
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Have you tried looking at the sound set up menu on the TV? Some sets will only output sound via certain sockets which have to be switched on. Others will only output sound via internal speakers till they are switched off etc.
First of all, you need to find out if your Tv is HD capable. Look in the back for component and HDMI inputs (they will be labled as such). If you have "none of the above", you will need a new TV, otherwise blu-ray will be a waste of money.
I am going to assume this is a self install meaning you just got a new tv. If you have an HD receiver connected with red/blue/green wires ensure that you also use a set of red/white from the same TV output on receiver to the same audio input on the TV that you have the other wires ran to as the RED/BLUE/GREEN only carry a video signal. Some poor quality HDMI cables will also require the same red/white wires to gain audio as they do not always function properly. Other than that I can think of no other reason you should not be receiving audio other than internal speaker in tv being turned off. This usually is true when a surround sound is in use but the dish receiver was not integrated into the surround but the TV itself. I hope this is of some assistance to you. Thanks for using Fix Ya and if I can be of anymore assistance please let me know.
Unplug the TV and disconnect any HDMI cables to the set. If the issue goes away there is a possibility that your HDMI source is causing the problem. Anything on the HDMI can cause odd problems with the TV since the serial data and serail clock lines are routed on HDMI. Those are the 2 commmunication lines used throught the TV for operation so anything HDMI that might load down one of those can cause issues.