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Velbon no longer manufactures this part. I can be ordered from a different manufacturer through www.tripodquickrelease.com or www.precision-camera.com. It may look different because it's a different manufacturer, but it is the right size and shape.
Is this like a duplicate question of the one I just answered? I will pesume not.
If this is an emergency, take your equipment to the hardwre store. They should be able to sell you a nut/bolt/screw of the approximate proper size. If you can wait, visit your photo shop and have them order the parts you require.
Sorry that I can't give you a definitive answer, but Velbon do not publish a spares catalogue.
Spare parts are usually available for current/recent models but you need to contact Velbon directly via the web address given below; it takes you to another page which is appropriate to your country. The part which you're after is called a centre column crank handle.
Velbon are at the budget end of the market so spares support and repairs have never been that great, but the company do sometimes simply post you a new tripod instead of repairing the old one.
Note that if you're in the UK and the tripod has failed earlier than can reasonably be expected then it is covered by the Sale of Goods Act (SoGA) for up to six years. Note that it is the seller, not the manufacturer, who is liable under SoGA and the manufacturers warranty is in addition to your statutory rights.
hi there, i think you can obtain the parts directly from Hakuba USA. www.hakubausa.com they're the USA distributers for Velbon and will actually repair it... if you can't by simply replacing a part. also a phone # 1-800-423-1623 and a seperate # 800-886-2236 to order quick release plates.