Question about Motorola Mobility RAZR V3

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Motorola Razr V3m randomly/frequently is shutting off..

My Razr V3m basically won't stay on very long any more. It will frequently shut off , lock up ,etc. I've replaced the battery and that's not the issue. I sprayed the battery contacts with De-Oxit and that did nothing. Is there ways to reboot, upgrade software ,etc? I just get errors when trying to check to update software.

Any help to fix the phone will be MUCH appreciated. It's less than 1 1/2 years old , so costs a bunch to replace and no warranty OF COURSE


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  • ericbr1 Dec 28, 2008

    Hi ,that doesn't help! I used these forums to fix my Toyota Celica by myself when 2 dealerships couldn't fix it . There was a really generous reply about the MAF sensers, and the guy was right on the money . These Motorola Razr 's have loads of complaints on this forum about the same exact problems, but I haven't seen 1 valid answer yet. Is it software-related, hardware related, component related, battery contacts? Ribbon connectors? etc? Mine has NOT gotten wet or been exposed to any abnormal amount of dirt,etc. Mine has the same symptoms as many other posts here i.e. the razr 3vc FREEZEUP post, the preamature/unpredictable shutoff posts,etc? Who here knows what is causing this ? I will betcha it's the same thing on 80% of them . ;)
    Thanks a lot for any help! Eric

  • ericbr1 Dec 28, 2008

    HI , is this something we can do ourselves, or does Sprint/Motorola not allow it?

    THanks for the suggestion , and if I am prohibited from doing that myself, I will definitely follow up on your suggestion.


  • Rick Byrd
    Rick Byrd May 11, 2010

    contact your provider and add insurance to that phone before its too late :)



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You need to take the phone to a mobile service center and have them flash the firmware on the phone to correct this issue.

Posted on Dec 28, 2008


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You may try putting a small, thin piece of b under the battery directly on top of the small metal tab, put the battery back in, see if this pressure is enough to keep your phone on.
Sometimes the cell phone deals people are getting on Ebay actually result in more frustration and disappointment.

You may consider cutting your loss and purchasing a new phone, or getting a FREE phone from one of the major carriers.

I highly recommend the following company for getting your next phone, the customer service is excellent and the selection is great. I also recommend folks in getting insurance on their new phones as well. I hope this helps you, best wishes :)

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