Question about GE Microwave Ovens

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New Microwavbe that will not work.

I bought a GE Microwave in March 2008. It has already stopped working. It comes on but will not heat.The serial # is HVM1540DN1BBModel # is FR900190B.The microwave was also manufactured in March 2008. Please help, I cannot afford to buy a new one, and I have a 16 year old son that depends on it when I'm not home.

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Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 28, 2008

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Smelled like something was burning and stopped heating. Turntable and lights work


March 2012 - GE does not support customers mad.gif

I have GE microwave with a failed Magnetron. It is emitting large sparks. Upon removing the magnetron I found that the sparks left residue where they are leaking from the cylindrical shaped piece on the end of the Magnetron.

The Magnetron is under warranty.

BUT

GE WILL NOT HONOR THEIR WARRANTY AND SEND A MAGNETRON.
GE HAS SENT OUT HUNDREDS OF MAGNETRONS TO CUSTOMERS - SEARCH ONLINE TO SEE THIS IS TRUE.

I called GE PARTS, GE support and GE consumer relations department. They changed their policy two weeks ago and require a service technician to replace the part.

THE COST IS $220 FOR THE REPAIR TECHNICIAN.

Since I already removed the part the service technician would have to put in 3 screws and plug in the cable...FOR $220...I PAID $229 FOR THE MICROWAVE NEW!!!!

DO NOT BUY GE.
DO NOT BUY GENERAL ELECTRIC.

GE DOES NOT SUPPORT IT'S WARRANTIES UNLESS YOU ARE WILLING TO PAY THE SAME AMOUNT THAT YOU PAID FOR THE PRODUCT!!


Further research:

GE Microwaves can spontaneously turn on and start a fire - see Consumer Reports web page here:
http://www.consumerreports.org/content/cro/en/consumer-reports-magazine-march-2012/kitchen-fire-safety.html

Further evidence GE retroactively changing their warranties:
http://www.complaintsboard.com/complaints/ge-california-c197693.html

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U can take one to the stores which u bought december 2008. Unfortunately there is only 1 year warranty. generally these microwaves should last more than a year... hope u will get warranty and receive a new piece ..

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I'd say you have a bad magnetron, but it will have a full one year warranty on parts and labor.

Let GE fix it for you free. GE Customer Service is online here.

We're happy to help and we appreciate your thoughtful rating of our answer.

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