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No PhotoViewer is found, Program Termined!

Can some1 please help me, i've recently received a photo key chain gift for christmas, i installed the disk that came with it being "PhotoViewer" successfully, i managed to select the photos that i wanted to transfer onto my key chain and synchronised, but nothing was happening with my key chain, in other words i could not turn it on. I've uninstalled and re-installed the software and now when i click on the PhotoViewer tab a message comes up saying "No PhotoViewer is found, program termined!" does any1 have an idea for a solution?

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  • Anonymous Jan 01, 2009

    We have the same problem, the key chain was brought from Next.

  • megantravel Apr 05, 2009

    i have same problem with photo viewer did you ever fix

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5 Suggested Answers

  • 2 Answers

SOURCE: digital photo key chain problems

Hi Maria, I accidentally found out how to get it to work. What the instructions do not tell you is after you move the arrow to USB Update, you want to hit the little power button on the keychain. You should hear a little tone that your computer makes when new hardware is attached. At that point, you should be able to run the program and it should recognize your device.

I suggest you modify they instructions on Step 1.

Dina43

Posted on Dec 22, 2007

  • 1 Answer

SOURCE: digital photo keychain

The program can't connect with the gadget if it's in 'usb charge' mode. You need to make sure you select 'usb update' when you connect the keychain to your computer and then click your menu button. It would be more helpful if the error message pointed that out instead of 'termining' the program.

Posted on Jan 08, 2008

  • 1 Answer

SOURCE: Sharper Image Digital KeyChain

The software on the CD never worked for me but when I downloaded the software from the website it's worked perfect...

Posted on Aug 27, 2008

  • 1 Answer

SOURCE: Photo viewer doesn't find the pictures stored on my computer

I had the same problem. What I did was in My Pictures, I selected the ones that I wanted to use for the keychain. Then, I downloaded them to a new folder (renamed the folder). I highlighted the new folder and sent "moved to" the C drive. Once I went back into photoviewer, I was able to see the folder after I double clicked on the C drive and the pictures were there. I hope this helps you!

Posted on Dec 06, 2008

  • 3 Answers

SOURCE: Photo viewer device not found

I got a key ring for Christmas too ...when the keyring is on 'charge' mode it doesnt show on computer ...you have to remove the lead from key ring, switch off key ring then replace lead and switch to 'update' mode. Now if you double click on icon it should work!!!

Posted on Dec 27, 2009

Testimonial: "Yay! You're spot on. Otherwise a good keyring - but not really clear for the novice user!"

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When I try to install the coby dp 151 it says: cant find photoviewer or program that owns it. the program will exit. ?? confused


Hello,

The error you describe, is also mentioned in the Setup Guide for the DP151.
When you connect the Key Chain to the USB port of your computer, on the Key Chain will prompt the message to select: USB charge or USB update.


For proper function of the Chain Key:

0) Before connecting the Chain Key, have the Photo Viewer software installed:
You need adminstrator rights to perform installation of programs.
Install the photo viewer from the CD or download this program
from the Coby support site:
> enter cobyusa.com in the address bar of internet explorer
> enter DP151 in the Product Search bar
now all support for the Chain Key will show
> run the DP151_PhotoViewer zip file directly or save the zip file onto your computer, unzip and run the setup.exe file later

1) Connect the Chain Key and Select USB update on the Chain Key.
Again, to be able to update, you need adminstrator rights.

2) Run the Photo Viewer on the computer.

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The message "No Photo Viewer Found, program termined" will happen unless you have the keychain plugged into the USB port in syncronization mode not charging mode. It's just saying it can't find a Photo Viewer plugged in to sync with. That should solve your problems. You can't update you image library unless it is plugged in

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I got a key ring for Christmas too ...when the keyring is on 'charge' mode it doesnt show on computer ...you have to remove the lead from key ring, switch off key ring then replace lead and switch to 'update' mode. Now if you double click on icon it should work!!!

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If it won't detect as a seperate drive in "My Computer" then you will have to uninstall it and start again.

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Digital photo key chain problems


Hi Maria, I accidentally found out how to get it to work. What the instructions do not tell you is after you move the arrow to USB Update, you want to hit the little power button on the keychain. You should hear a little tone that your computer makes when new hardware is attached. At that point, you should be able to run the program and it should recognize your device.

I suggest you modify they instructions on Step 1.

Dina43

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If you need to borrow a computer, you will not need to send them all of your full size photos. Just "Save a Backup" on your computer and e-mail that file as an attachment--it's very small. The you will "Load a backup" to get your pictures into the KeyChain Manager. You will need to install the software on your borrowed computer, but as I'm sure you know, that's the simple part!

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