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PROBLEMS WITH STARTING IN NORMAL MODE AM LEFT WITH A BLACK SCREEN

HI, am actually having sum troubles with starting up my laptop in its normal state...when i do so it does not even appear to be loading and am left with a black screen...i tried several times but in vain ,...then it tel me to shift to some of its safe mode as it was not properly shut down,...so i shifted to safe mode but even now in vain my mouse is not working,...i followed these steps on and on but same result....so i am asking for your help if you can help me out wiz it,...the laptop is acer extensa 5220,...serial number LXE880Y0308121B30A2000

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  • cancer_ash89 Mar 07, 2009

    My problem is during i'm starting in normal mode am left with a all black screen...So what can i do it to manage this problem.....

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You most likely have a problem with your hard disk. It's possible a virus did some damage, or a power surge interrupted it while it was writing to a critical file. You can try connecting a mouse to one of your USB ports and booting into safe mode to do a virus scan but most likely you will save time and trouble by simply re-installing your operating system and reloading all of your software.

Posted on Dec 28, 2008

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