Question about Toshiba 37AV500U 37 in. LCD TV

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Toshiba 37AV502U LCD TV picture goes black,motor still running

I have had the TV for 1 month today and today was the 4th time that the screen has blacked out and sounding like the picture was "stuck" (sounding like a broken record or motor still running). I can turn the TV off and back on again and it is fine. If you could help me decide what to do with this product (get it repaired or not to worry about it), it would be much appreciated.
Thanks, Tyler

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  • Anonymous Feb 26, 2009

    I had the Toshiba 37av502u for about a week now. Today when I was trying to turn on the "CableClear" feature (for picture noise) and hit enter, the picture blacked out and there a clicking noise in the speaker. It would not come back on until I turned off power to the TV, then turned it on again. I saw two other reviews on Amazon with the same problem. I really like the TV but am considering returning it because loosing the entire reception is just too much of a problem. It is amazing that Toshiba would turn out a TV model so flawed.


  • Anonymous Apr 11, 2009

    I bought this TV in May of 2008. I was very excited as this was my flat screen and decided to go with a named brancd. After about a month the TV started to go black but remain on. I would turn the TV "off" and then back on and the problem was fixed. I called Toshiba and after getting hung up on (angerly) twice, they decided to send a repair man to fix the TV. After about 5 months of fighting I got tha part fixed (no charge) until about a 1 month ago, I new problem arose, to where when I initially turn on the TV I get sound with no picture. I turn it off and back onand the problem is fixed. I am fighting with them now on this...keep your fingers crossed

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SOURCE: Toshiba 37AV500U randomly going black (almost sounding stuck)

my parents have an older toshiba and the processor went bad on it there tv also made wierd noises and blacked out. i suggest calling toshiba and see if they will send a tech out to look at the tv. Most of your flat screen tvs basically are generic computers

Posted on Jan 14, 2009

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SOURCE: Toshiba 37AV500U randomly going black (almost sounding stuck)

Your tv has a problem inside of it, and it is intermittent that's why it goes like that, have your repaired repaired by a professional technician,

Good luck,

Posted on Jan 14, 2009

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