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ITunes won't open

Error message: The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "My Music" folder.
I have two hard drives and recently a service man moved the iTunes to the alternate drive because it was saturating the 'C' drive.

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  • kingjohanson Jan 02, 2009

    I'm good now,Thanks.

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  • 33 Answers

Go to "Preferences" in iTunes and change the music folder location to the location on your new disk drive. Click the boxes as shown below:

iTunes won't open - image.tiff

Posted on Dec 28, 2008

  • Donal Botkin
    Donal Botkin Jan 02, 2009

    You rated my answer as "Thanks for trying"--not a favorable rating--so I assume you actually tried what I suggested and it didn't work.If "yes" then you most likely have a system software or disk problem, not an iTunes problem. If "no" then please try the suggested solution. 


    You already tried removing and reinstalling iTunes (the program, not the music), right? 

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1 Answer

ITunes stopped working.


Search for a folder called iTunes Library - if you find it, click directly on the file inside this folder called iTunes Library.
If you find more than one, select the one you prefer and later you should be able to delete the others ..
If you open iTunes by clicking on the library, instead of just opening iTunes, it should set the library for you in the iTunes Preferences and it "should" stay that way ... just to be sure, close iTunes and then reopen the normal way, just by clicking on the program ... see what happens ...
Be careful not to delete any "extra" libraries that contain music that is not in the library you select - ideally you should have only one library with all the music, videos, etc, in it ...
If this doesn't work, go to Preferences in iTunes and look at the "advanced" tab - look at what it says for iTunes media folder location - make sure this is where your library is ...
This process can be a bit complicated, particularly if you have more than one library, so it's important to find the one library you want to keep, make sure all the music and other things are in it (copy everything in if you have to) and delete any additional libraries ...
Let us know what happens, how it works out. If you have more questions come back!
Once you get it set correctly, don't move your iTunes library if you don't have to, because it is a little confusing to get iTunes to show all your music correctly again ... if you have to, search on Google for "how to move iTunes Library" for help before you do it!

For help with Sound System Feedback, rexark.com

Mar 02, 2010 | Apple iTunes

2 Answers

Can't open itunes


You need to reinstall Itunes and point it towards the correct drive/folder again. When you attached the second hard drive it would have fouled the pointers in iTunes.

May 25, 2009 | Apple iTunes

1 Answer

I have a classic iPod 80Gb. I have just loaded iTunes v8.1 onto my laptop using Vista home. When I try to ope iTunes the following message comes up:"The folder iTunes cannot be found or created and is...


Uninstall the egzisting itunes by following steps. Start menu> Control panel>click on the Control Panel home on the upper left side>same windows you will see the programs and under Unisnstal a program waith for list of programs refreshes highlight Itunes and press the Uninstall tab and reinstall the Itunes

May 01, 2009 | Apple iPod MA446LL/A MP3 Player

1 Answer

Can't get itunes to work


The error message “The folder iTunes cannot be found or created”. It was referring to the My Music directory that is usually located in the My Documents folder on the partition containing the operating system. The iTunes software creates an iTunes folder in the My Music directory on first start and if that directory is not accessible it will throw the error message and fail to load.
Since this error is related to the My Music folder it is important to check the directory path of that folder in the Windows Registry. This is best done by using the shortcut [Windows R], typing [regedit] and hitting the [enter] key.
The fastest way of location the two locations that contain path information for the My Music folder is to use the search by pressing [F3] and entering [My Music] in the search box. A click on [Find Next] will start the search and reveal the two locations.
The test computer system did not have path information listed at all. This can be changed by double-clicking the My Music key in the Registry and changing the path to an valid path manually.
The two Registry locations that list the My Music path are the following two:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Make sure both point to a valid path on the system. Once the path has been changed iTunes will create the iTunes folder in that location and start up without this error message.

Please back up your registry before doing this. messing in the registry can make your computer stop functioning.

Make sure you follow the correct registry entry.

Apr 26, 2009 | Apple iTunes

1 Answer

I combined 2 partitions into one partition using Partition Magic


In iTunes under preferences, you can go to the Advanced tab and specify the new location where you moved the folder to. By default it puts it under My Documents/My Music/iTunes Music. If you've messed with what drive that's on you need to change it in iTunes so it knows where it is.

Mar 24, 2009 | Apple Audio Players & Recorders

1 Answer

I Tunes will not open . I get the message - The folder "I Tunes"  cannot be found and is required. The default location for this folder is inside "My Music" folder. I have checked and the I tunes...


hello there!!
thanks for using Fixya.com!!!

Try to uninstall the program first, just go to the control panel and select add/remove programs then select the I-tunes program. then try to install again the software, but make sure that you do it as recommended.

hope this will help you!

you may download the program on this site.
apple.com/itunes/download

Good luck!!

Feb 16, 2009 | Apple iTunes

1 Answer

IPOD VIDEO 30GB WITH ERROR MESSAGE


I found this on the ipod forum on Apples website. See their site for any further assistance.

Sometimes you can resolve it by doing the following:
- Download the .exe file from Apple.com/iTunes
- Go to Control Panel > Add or Remove Programs
- iTunes > Remove
- Open C:\Program Files (default location)
- Find "iTunes" (default folder name)
- Shift + Delete > OK
- Run a registry cleaner, such as PC Tools Desktop Maestro, to remove all old shortcuts and registry keys no longer valid on your computer.
- Start > Shut Down > Restart your computer
- Run the iTunes install program

This should fix the problem, however may require also to update your Windows software (update.Microsoft.com) and download the latest Visual Basic Runtime executable. One time during my clean reinstall the iTunes software mentioned an error with a vb run executable and couldn't continue the install until I found it online.

Dec 30, 2008 | Apple iPod MA446LL/A MP3 Player

2 Answers

Disk is Locked Error


If the My Music folder is in the wrong location or incorrectly assigned in the Windows registry, you may see one of the following error messages:
  • "The folder iTunes is on a locked disk or you do not have write permissions for this folder."
  • "The folder iTunes cannot be found or created and is required. The default location for this folder is inside the Music folder."

If you see one of the above errors, follow these steps to troubleshoot this:
  1. Verify the location of your Windows XP My Music folder. The default location for this folder is
    C:\Documents and Settings\username\My Documents\My Music
    If you do not have this folder at the default location and have not moved it to another location, consider creating one inside your My Documents folder.
  2. Download and install Tweak UI from the Microsoft PowerToys website at http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx Note: This utility is for Windows XP only. Please review the system requirements before installing.
  3. Once you have installed Tweak UI, open it from the Start menu.
  4. In the column on the left, click on the plus symbol (+) next to My Computer and select Special Folders. ht1866_01.jpg
  5. In the right pane on the Folderlist, click My Music.
  6. Click the Change Location button. You may see a warning message appear with precautions for changing this setting; after reviewing the message, click Yes. ht1866_02.jpg
  7. In the resulting window, browse for the My Music folder as described in step 1, and click OK. ht1866_03.jpg
  8. Reinstall or open iTunes.

Oct 13, 2008 | Apple iTunes

1 Answer

Itunes


you are using this computer as a limited user get the guy who is using this computer with the administrative rights to create this folder for you while use his account, i.e. make the file to your user acoount application data for you and then you try in your account.
Or the guy can just run the setting for loading itunes in your account using the run as option for him(or her) to create the folder for you.

The idea is where this folder is supposed to be created you dont have access rights to create the folder in your name.

Mar 24, 2008 | Computers & Internet

1 Answer

ITouch & iTunes


Firstly you will need to create a folder in 'My Music' and Rename it iTunes.

Write Back And i Wll Tell You The next stage.

Feb 20, 2008 | Apple iPod touch

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