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You reset the router. that means router is set on factory default.settings has been changed now that's why connection manager is not responding properly. Now you have the run setup CD and set the router again.
I searched the user manual, and it does not specify. Try leavng it blank or try Admin.
If it was bought used, it may have old old info in it preventing your access.
Use the recessed reset button next to the power input to restore to factory settings. Hold for about 10 seconds then power off then on.
That wont help either!!!!!!
What you can try is .....try once more to update firmware in case you still get that same message.Please get in touch with technical support of Netopia ask them to update your firmware
did you reset or restart if reset all the info has to be re inputted also if you have isp like bellsouth or at&t they will change pass if the router resets i know this from past troubles with mine but after i stopped resetting and just restarted i was fine lol