Question about Disney Pix Micro Digital Camera

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Digital camera not recognized by comp

The disneypix-micro is not recognized by my comp. Installed teh pix loader program from the cd and also downloaded the driver from the site and installed, restarted the comp but still the message "cannot find the camera"

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  • coolkat2000 Dec 28, 2008

    ditto on 3 machines: win2000, xp and vista

  • djlassing Dec 28, 2008

    Exactly the same problem. Downloaded the driver at www.digiblue.com but I keep the same problem. OS is XP.

  • Anonymous Dec 29, 2008

    as above - camera not found message

  • tcarmichael Dec 30, 2008

    Me too. Driving me nutso.

  • ddrw493 Jan 25, 2009

    Have tried this but my PC can't find the driver. It's looking for a *.inf file. An inf file didn't come on the cd!!

  • Anonymous Feb 07, 2009

    when i try to get my camera to come up it tell me it cant find it to make sure it is plugged in i check and it is wat can i do

  • Anonymous Feb 08, 2009

    When I open the Disney Pix Downloader I get the following response: "Cannot communicate with scanner. Cable may be disconnected. Check Status. Scannr driver will be closed."

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What you need to do is go to "My Computer" right click and choose properties
In the new opened window:
choose hardware
and Device Settings (first possible option if you have XP serivice pack 2 and up)

You will see an 'unrecogonized' item with Disney cam (or anytying) in the list.

Right click the item and choose properties

Choose the second tab (Driver) and choose re-install driver.

In the reinstall driver window/tab choose that you will choose a location yourselve and point the location to your CD or DVD Drive.

Then choose reinstall

Worked great for me!

Reminder - I needed to translate all from Dutch (My operation system) to English so there could be some akward spelling items in here, sorry for that)



Posted on Jan 04, 2009

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Hello,

Does the software come up on screen when you connect the camera to the PC? Basically, its waiting in the background for a CD or Memory Card or Camera to be attached that has photos on it it can work with.

The reason another CD causes the program to lauch is that it may have picture files on it.

Let me know if this helps or not and we can assist you further.

Regards,
Worldvet

Jun 01, 2008 | Disney Pix Micro Digital Camera

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Can not install software


i have had this problem with my camera and this is what the manufacter emailed me back
Hi,
Thank you for your interest in Digital Blue. Please unplug the camera from your computer and follow the steps below.
  1. Open the Start Menu > All Programs > Accessories. Right-click on 'Command Prompt' and select "Run As Administrator...".
  2. This will bring up a window saying 'Windows needs your permission to continue', please click on the 'Continue' button.
  3. When the DOS window opens, type in (without the quotes):
    'cd c:\windows\system32'
  4. The above should change the command prompt to C:\WINDOWS\SYSTEM32:.
  5. Now, type in (without the quotes): 'regsvr32 vbscript.dll'
    (dll = dynamic link library)
  6. You should see a window pop up stating 'DllRegisterServer in vbscript.dll succeeded.'
  7. Please insert the software CD with version 2.2.0 into your CD/DVD-ROM drive.
  8. This will bring up the auto-play for the install, please follow the prompts to go through the installation.
  9. The install consists of three different software packages, you should see the Pix 2.2, Pix Loader or Pix Micro Downloader, and the DB CIF Cam being installed.
  10. If you receive an error after the Pix 2.2 install, you will need to download the drivers and Downloader program from our website at http://digiblue.com/customer-service/downloads/index.html You will need to select the 'Disney Pix Micro Downloader' and 'Disney Pix Micro Drivers for WIN Vista'.
  11. Once you have installed the drivers and downloader program you will be asked to restart your computer. After the computer has been restarted, plug the camera into the USB port and look to see that the computer says the drivers have been installed.
  12. Open the Pix Loader or Disney Pix Micro Downloader from your Desktop or from the All Programs list and click on the Download button. If you have a 'Pixel Up' window pop up, click OK, and wait for the download to finish. A 'Delete' button will come up on the Downloader program which will indicate the download has been completed.
  13. You can view the photos by going to 'My Pictures' > 'My Snapshots' or using the Pix 2.2 editing software.

May 14, 2008 | Disney Pix Micro Digital Camera

3 Answers

Software driver


i had the same problem with my camera too but i emailed the manufacter and this is what they sent me:
Hi,
Thank you for your interest in Digital Blue. Please unplug the camera from your computer and follow the steps below.
  1. Open the Start Menu > All Programs > Accessories. Right-click on 'Command Prompt' and select "Run As Administrator...".
  2. This will bring up a window saying 'Windows needs your permission to continue', please click on the 'Continue' button.
  3. When the DOS window opens, type in (without the quotes):
    'cd c:\windows\system32'
  4. The above should change the command prompt to C:\WINDOWS\SYSTEM32:.
  5. Now, type in (without the quotes): 'regsvr32 vbscript.dll'
    (dll = dynamic link library)
  6. You should see a window pop up stating 'DllRegisterServer in vbscript.dll succeeded.'
  7. Please insert the software CD with version 2.2.0 into your CD/DVD-ROM drive.
  8. This will bring up the auto-play for the install, please follow the prompts to go through the installation.
  9. The install consists of three different software packages, you should see the Pix 2.2, Pix Loader or Pix Micro Downloader, and the DB CIF Cam being installed.
  10. If you receive an error after the Pix 2.2 install, you will need to download the drivers and Downloader program from our website at http://digiblue.com/customer-service/downloads/index.html You will need to select the 'Disney Pix Micro Downloader' and 'Disney Pix Micro Drivers for WIN Vista'.
  11. Once you have installed the drivers and downloader program you will be asked to restart your computer. After the computer has been restarted, plug the camera into the USB port and look to see that the computer says the drivers have been installed.
  12. Open the Pix Loader or Disney Pix Micro Downloader from your Desktop or from the All Programs list and click on the Download button. If you have a 'Pixel Up' window pop up, click OK, and wait for the download to finish. A 'Delete' button will come up on the Downloader program which will indicate the download has been completed.
  13. You can view the photos by going to 'My Pictures' > 'My Snapshots' or using the Pix 2.2 editing software.
HOPE THIS HELPS!!!

Feb 17, 2008 | Disney Pix Click Digital Camera

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