Question about Sony XM-2165GTX Car Audio Amplifier

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Amplifier, not as loud, getting quieter

When i first got my amp it worked fine, almost 4 years later and it was great until recently i have had to turn my volume up more in order to get the same volume output from the subs. My 4 year warranty on the amp is soon running out and I took the amp into best buy... they told me "an amp either works or it doesn't" and basically kicked me out the door. Can anyone help me with my problem either by telling me what is wrong with the amp or by telling me how i can legitimately claim my warranty and get a new amp?

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Have you tested your speakers yet? They will sometimes age and cause a problem.

Posted on Apr 25, 2007

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Posted on Jan 02, 2017

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