Question about Canon MP970 Photo All-In-One InkJet Printer

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Paper jam My printer gives the message "Paper output slot. The paper is jammed. Clear the printer and press OK" I can't see any paper jammed and have tried turning off and on many times. I can't find where to open it and check inside.

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  • daveloop Feb 26, 2009

    The paper loader jammed and the instructions said to slowly remove the jammed paper out the back. I did that but it ripped.

    So now it says the paper output is jammed but when I turn it on and off with a sheet in the loader, the sheet goes all the way through to the front, and then says "Error paper output slot: The paer is jammed. Clear the paper and press OK". Stupid Canon.


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Gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 16, 2010

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My Canon Pixma MP600R insists that paper is jamed in machine, despite the fact that jam has been cleared and paper is being ejected when machine is switched on


The simplest thing would be to try unplugging the printer from the power source. Let it rest for 5 - 10 minutes then plug back in to the power supply and see if that resolves the problem.

If not you are going to need to do a thorugh inspection to verify that all paper remnants have been removed.

The following is for the MP600:

Issue: ERROR LCD: The paper is jammed. Clear the paper and press [OK].
Solution: Removing paper jams MP600


Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      05sj00147_03.jpg
      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top
Paper jams inside the printer

  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

      05sj00147_04.jpg
    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

      05sj00147_05.jpg
    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

      mp600_bottomcover.gif

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

    05sj00147_01.jpg

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

    05sj00147_02.jpg

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.


Trust this is helpful.

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SOMETHING MOST LIKELY FELL DOWN IN BACK PAPER PATH OR TORN PAPER THAT HAS PAPER SENSOR STUCK. HARD TO SEE SOMETIMES. MIGHT WHAT TO TURN MACH UPSIDE DOWN AND SHAKE BE VERY CAREFULL

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1 Answer

Error message: Paper output slot - the paper is jammed. Clear paper and press ok. (I really dont think any paper stuck but how do i get into back of printer to find out)


Says I have paper jam but I don't have paper in there also I went and bought ink and put it in the light went out of paper jam but when I went ot use it it came back on.

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1 Answer

Error paper output slot. the paper is jammed clear


Try this...With te printer off line, press the paper feed button making sure thre is paper in both feed trays. Once it print, a blank page go in and change back t your desired papper source. Hope that helps, please let me know.

Ash

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Error, paper output slot


That means the sensor flag under the platen roller is broken, bent, or jammed in the up position. Hard to see and must be taken apart to repair.

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PLEASE REMOVE THE POWER CABLE AND REINSERT IT IT SHOUL BE OK AND IF STILL PERSIST JUST RESTART THE PC IF STILL RESIST PLEASE LET SOME TECHNICIAN TO CHECK FOR THE SENSOR FOR THE PAPER JAM ...
GOOD LUCK

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LCD Error message: Paper output slot. Thye paper is jammed. clear the paper and press OK.


A jam sensor may be stuck or have something stuck on it, causing the machine to think it is jammed. These sensors are normally located where the paper feeds into the printer, and where the paper exits the printer. Try forcing a sheet of paper through the machine in the direction paper normally. feeds. This may free up the jam sensors.

Jul 05, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Mp830 shows paper output slot jam


I cannot receive faxes or print anything.
The message says that "there is no paper in the machine". There us plenty of paper in the machine and I push "OK" and get the same message

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