Question about LG DVD & Blu-Ray Players
I have bought already 2nd portable DVD player (now LG DVD/DivX portable player DP351 before it was Sigmatech) after using it couple of weeks appeared the same problem - after putting inside an original DVD it appears on the screen : "DISC ERROR" - the same happened with the previous one, which I returned but it cost each time 20 USD to return it and get back a new, so I would like to find a solution.
Recently purchased a unit... You can imagine the joy when I found in Manual: Audio discs can only play if in .mpg or .wma formats! Yes, all the bells and whistles except the most basic of functions such as all common audio formats. Other portable $99 dvd player works with them.
Posted on Mar 16, 2008
SOURCE: disk unkown error message
If other dvds play then try getting the same movie but from another supplier if it persists the check yo dvd if it uses a dvd ROM then replace it with anew one.
Posted on Apr 05, 2008
Likely to be a classic laser failure. It will require technical person to replace it - try starting with the point of sale and see about warranty etc
Posted on Dec 17, 2008
You need to try to clean the laser head and the transport. To do this you will need cotton swabs, isopropyl alcohol and small cans of lithium grease and compressed air.. Open the up the compartment that the dvd discs are placed. In the center of the compartment you will find the spindle and a laser transport. In the transport you will see the laser head. Take a cotton swab and put a small amount of alcohol on the tip. Rub the tip of swab gently across the head of the laser. Do this until the head look bright and shiney. Use the other end of the swab to dry the excess moisture off the laser head. Take another swab and use a small amount of alcohol on the tip and go around the transport device cleaning the dust and dirt from it. Use a small can of compressed air to blow away any dust and dirt in the compartment. Once the laser head is cleaned and the transport is cleared of dust and dirt, Move the transport to the outer most point and bring it back in to its closest point. Do this several times. Do not applie to much pressure while doing it.If you find ruff and uneven action. Clean the areas of problem and return the transport action to smooth and easy operation. If still not smooth and easy. Take another cotton swab and use some lithium grease in very small amounts to lubricate the transport rails. Again move the transport back and forth to lubricate the laser transport. This should return the transport to normal action. Now play a music cd to calibrate the laser head . Let the cd play through a couple of times. After doing this you can now try a dvd disc and it should play normally. If it still does not play correctly, check the spindel to see if it is loose. If this is the case use a drop of super glue to tighten it up. Let it dry completely and try the disc again. It should work correctly. If you are still having a problem.You either have a problem with the laser itself or the drive motor. The drive motor problem would usually be noticed on the playing of the cd. The laserhead and the motor can be replaced if this is the problem. You can find more information on how to do these repairs on you tube. Put cleaning and repairing portable dvd players in the search engine and it will bring up videos on how people have done these types of repairs. I hope this information will help you with your problem.
Posted on May 30, 2009
Try to unplug the player for a few seconds and then plug it back. It should work again with the DivX files. I had an identical problem and since then, it works just fine.
Posted on Jun 06, 2009
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