Question about HP Photosmart 2575 All-In-One InkJet Printer

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Problem changing cartridge

HiHave a HP Photosmart 2575 printer. The color cartridge has run out and am trying to change it. I have removed the tab from the new cart and inserted it into the printer, but when I close the cover I get a message saying "Check color cartridge"Any ideas?

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It could be a bad cartridge. I would get another color cartridge, and try it. If it works properly, then I would take the first one back. If the second one does not work, then most likely the printer is shot. If you are mechanically inclined, the cartridge tray can be ordered from HP and replaced. This is however not an average user type of repair. Usually, printers cost almost as much to have serviced as they do new, so you can get an estimate from a local shop, but you might be just as well to purchase a replacement.

Posted on Jan 18, 2009

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