While scanning iam getting yellow colour background in hp scanjet

hp scanjet 2400 is not work properly,, when i scan any pic, its scan half pic and other black background. please help me to solve this problem....

color scaning and buckgruend yellow

Replace lamp would be my only recommend on this as these are prone to be the issue as a whole with a yellow background.

Thanks and please do leave valueable feeback.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Pls check your color Scan settings. Generally there will be some color difference between the original and scanned Image because, the original is 'reflected light' whereas, the scanned image is a 'source light' on the monitor. The monitor setting can also affect the color output. S. Mohan

The best way to check if the scanner is okay or not is by installing on another computer. First try B&W, then try color. IF it works may be your OS or driver (of the old comp) is corrupted.
S. Mohan

Just Clean the both inner mirror with clean cottorn dry cloth and also clean the lamp tube of the scanner.

and u should always clean the scanner regularly. so it will be working fine.

Same problem as above with my HP scanjet 2400.

I would say the most likely cause of the issue is either that the scanner is no longer functioning or that it is experiencing power issues. Make sure that the scanner is plugged in directly to the wall and not into a surge protector or a power strip. The scanner does not share power well and pulls it in large amounts - when it can't get it it throws little power fits and sometimes will not turn on at all. Try another wall outlet and see if you can get it to power on and do a scan without the yellow strip showing up.

Try these steps from

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bps03820&lc=en&cc=us&dlc=en&product=57956&lang=en

First thing to try is just play with all the scan settings to see what gives you the best result - try changing resolutions, type of document, type of output document, contrast, brightness, type of scan. If this doesn't give you any better results, then one of the best ways to do this is to get some plastic sheet of the same or almost the same as the predominant colour on your forms (you can go one step further and make a multi coloured filter if you are feeling creative and your forms are all identical). The text jumps out of the page and most scanners will give you a good scan - just make sure the filter is not too thick/dark. Hope this helps :)