Question about Microtek ScanMaker s400

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Microtek ScanMaker S400

I purchased the above item several years ago and do not use it regularly. I recently had occasion to scan an item I purchased, a plate, that I wanted to place on eBay. The item was scanned and 1/2 of the scan is green. No matter what I did I could not correct the problem. I most likely purchased the wrong scanner to use for eBay purposes. I originally had a Plustek which was great for scanning dishes, vases, books, etc. Does anyone have any suggestions as to what it wrong? Any help would be appreciated. If anyone would like to look a a jpeg file I will gladly e mail it to you.

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Re: Microtek ScanMaker S400

Check the scan with normal flat copy. If that scan is OK it is not the scanner.Have a rethink about how you are scanning If the the test scan comes up odd Come back with what software you are using to with thew scanner[Image editor etc.,] Do more tests before junking the scanner - that will be last move.

Posted on May 09, 2007

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My s400 works with Vista but not Windows 7, I

It will work with win 7 but it is complicated.

Download driver from the Microtek website
extract the files to your drive
locate the setup.exe file where you extracted the files
after the driver is installed reboot the pc

Now for the fun part...

Once PC is fully rebooted plug in Scanner ScanMaker s400
Windows looks for drivers in “windows update” and the “preconfigured driver folder”
Windows cannot find a driver.
Close “Driver Software Installation” window
Open Device Manager
Device manager shows yellow bang next to “USB scanner” under “Other Devices”
Right click on usb scanner
click “update driver software”,
Click on “Browse my computer for driver software”
Click on “let me pick from list of device drivers on my computer”
Click on “Imaging Devices”
Click Next
Under Manufacture there is no Microtek
Click on “Have Disk”
Click on Browse
Locate ScanWizard 5 V6.63 folder
Locate Disk 1
Locate Vista
Locate X86
There is a list of INF files
Choose first inf file, “Mii_x86_004.inf”
Click Open
Click OK
Now under Manufacture two entries are listed, Microtek and Microtek Driver Team,
On the other side there is a list devices s400 is not listed
There is an entry for 4800 Scanner
Select it and click next
An “update Driver Warning” opens select yes
Window now shows successful driver update.
And the scanner is listed as 4800 scanner
Click close
Close device manager
Open Scan wizard program
Scanner works fine.
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