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You can go to Samsung's website and go to the Support section to get that software. Because of the way that Samsung designs their website, I cannot give you a direct link, because they require you to manually enter in your model # before you can go on.
I had same problem with Samsung media studio not recognizing MP3 player. Here is how I fixed it. With the MP3 plugged in, I had to go into System/ Hardware/Device Manager and find the S3 driver under "Windows portable Media" and uninstall it. Then unplug and replug the S3 into the usb so that driver gets reinstalled.
Then I decided windows media player and samsung media studio are unnecessary for transferring music files to MP3 player.
Instead I go into Portable Media Devices from the control panel and just treat the MP3 player like a usb device. I copy folders of music and songs into the Music folder on the MP3. For me this is way easier than the Samsung music studio or Windows Media player.
SOLUTION FOUND!!! NO DRIVER PROBLEM ...Right click on my computer,go down to properties ..next window click the hardware tab,then click on device manager...right click and goto properties on ALL your "usb ports"...goto power management and uncheck the power saving box for every usb port,and click ok,then restart.!
use the samsung media studio or rhapsody to put videos in it that's the only way. ive tried it with media player, and it doesn't work. the bad thing about it is that the video size is like 14 to 20 mb when it's in the player use the installation cd it came with to get rhapsody and the pther program. if you dont have it, you can download samsung media studio in samsung.com