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My inbox in Outlook says I am over my quota; I have done extensive deletions from both my inbox and from email folders. Still getting the same message each time a new email comes in. The email is bounced back to the sender and we get told we are over our quota. We urgently need asssitance as we run a businss and use the email extensively 24/7.

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Hi and welcome to FixYa,

Initially, the "deletions from both my inbox and from email folders." would have to be performed in your mailbox at your ISP/provider's mail server, not in your computer


Good luck and Thank you for using FixYa.

Posted on Dec 28, 2008

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1. With OE open, select Tools >> Accounts.
2. Highlight the user account in question and select properties.
3. Make sure you have the correct information for your account; User Name, Email address, Incoming and outgoing mail server names and account name.
4. Select OK.
5. Select the "Remove" button to remove your account.
6. Select close.
Select Tools>> Accounts >> Add>> Mail.
7. Follow the steps to recreate your email account.


Also you will need to delete the INBOX.dbx.

Posted on Dec 28, 2008

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Ok what you will want to do is save any e-mails you need and uninstall and re-install outlook as most likely the folders have become corrupt. This happens when you late the default folders get over full. What you want to do to prevent this is create a new folder and move needed e-mails to the new folder. That will avoid corruption of the inbox etc. If you need further assistance please let me know. also please take a moment to accept and rate my solution accordingly.
Thank you,
Lee

Posted on Dec 28, 2008

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Outlook Express emails disappeared - can I get them back?


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Visit non-commercial source:
http://www.filerepairforum.com/forum/microsoft/microsoft-aa/outlook-express/538-%E2%80%8Brepair-outlook-express-dbx-file


Hi! Follow these steps to get the information:
1. Re-create your mail folder hierarchy by dragging folders into place in the Folder list. Note that any folder you have created to group sub-folders but that does not itself contain messages will not appear in the Folder list and so must be created again.
2. Re-download the list of newsgroups from each news account.
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Hello,

Generally when someone uses the term 'inbox' they are talking about the folder where their email program stores emails. This folder can contain emails that have been read and emails that have not been read. After you 'delete' and email from your 'inbox' it is usually stored in a folder called 'Trash'.

Anyway, if you actually want to delete 'inbox' as apposed to say deleting all the emails in 'inbox' it can get a little tricky.

Here is how it is done for Firefox:

Go to the 'Tools' menu and select 'Account Settings'. Find 'Server Settings' under the account for which you wish to remove the 'inbox'.. Once on the 'Server Settings' page look for 'Local Directory' on the bottom left of the dialog. Click on the 'Browse' button. When the 'Browse for Folder' dialog comes up you will see your current 'inbox's name and location as it will be highlighted in the list.

I'd recommend chosing a new folder as your 'inbox' at that time, Then use Windows Explorer to browse to that location and delete the folder.

HTH

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Hi,
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File with extension *.dbx


DBX files (files with *.dbx extension) are the files where Outlook Express stores email messages.They can be found in so-called Outlook Express Store Folder named"Inbox.dbx," "Sent Items.dbx," etc. To determine Store Folder locationclick Store Folder button at Tools>Options>Maintenance in OutlookExpress. DBX files may be copied to another folder in order to backup e-mail messages.

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It is almost impossible to extract DBX files manually. However,there are tons of DBX extracting software over the Internet, such as DBX to EML.

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