As soon as the Apple logo appears, hold down Rewind / Select until...
...you see a backwards Apple Logo.
At this point, you will have entered Diagnostic Mode. It'll test the RAM, and then tell you to HIT PLAY TO CONTINUE. Hit 'Play'.
You'll be in a menu that you advance by hitting FF (Fast Forward). Advance to the 'DISKMODE' entry.
Hit 'Select.' This will put you into Firewire Disk mode. The screen should change to the familiar 'Do Not Disconnect' mode. At this point, connect it to the computer.
Run the restore utility; it should now recognize the iPod and offer to Restore the factory software. Do so. You'll lose whatever's on it, but you'll avoid having to send it back in to Apple and pay them $49 or whatever to do basically the same thing. :-)
Go to google and type in iTunes download. find one and download the new software. once you have downloaded it on to your desktop double click on it and it will say welcome then plug in your ipod you should be good from there... this is what i did
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When the Apple Logo is stuck
If this happens, put the iPod into Disk Mode through the diagnostic menu. Then connect the iPod to your computer and update or restore the iPod. Sometimes you can get away with just updating the iPod, so try that first, but usually you have to restore the iPod . As always make backups of your music files, because the restore procedure will eliminate them.
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1. Verify if your pc passes the system requirements. (a) usb 2.0 port (b) You are running the latest version of itunes
2. Recharge your iPod Touch
3. Check USB connections. Use a USB port that is built into the computer instead of using an external usb hub.
4. Restart iPod Touch. Do the following steps:
To restart iPod touch, first turn iPod touch off by
pressing and holding the Sleep/Wake button until a red slider appears.
Slide your finger across the slider and iPod touch will turn off after a
Next, turn iPod touch on by pressing and holding the Sleep/Wake button until the Apple logo appears. Is iPod touch not responding? To reset iPod touch, press and hold the
Sleep/Wake button and the Home button at the same time for at least 10
seconds, until the Apple logo appears.
5. Restart your computer then reconnect your iPod Touch
6. Try reinstalling iTunes. And if this doesn't resolve the issue, you can also try uninstalling iTunes then reinstalling the latest version.
7. Check if there are third-party software that might prevent iTunes from recognizing your iPod touch. Such software may be security software, anti-virus software and webcam drivers. What you can do is adjust the software settings or you may also temporarily disable the software.
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The ipod is in restore mode. You need to restore it by opening iTunes on your computer, then connect the iPod. iTunes will see it in restore mode, and there is a restore button. Click the restore and have it restore the iPod software on the iPod. That will fix it.
go to www.itunes.com if you need to download iTunes on your computer.
You will lose your iPod data, but you basically have already lost it.
If you just purchased it, you will need to install iTunes on your computer and connect the new Touch to the PC after iTunes installs. When you use your Touch for the first time, it needs to synch/register via iTunes first. Also, to unlock it, just slide the slider on the bottom of the screen after synching with iTunes.
Open Itunes on your computer. Unplug ipod. Turn Ipod off (with sleep/wake and home button). Hold home button down and simultaneously plug in the Ipod again. Keep holding it (home) until the screen is an apple with a usb underneath it (Itunes sign). Then in Itunes choose restore your Ipod.
If it's jailbroken, go through the Jailbreak process again.