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Posted on Dec 28, 2008
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Plug-ins with aim

When someone asks me to connect with my webcam over aim, i select accept and it connects normally, but after 5 seconds it proceeds to kick me off aim all together and say there is a problem with my plug-ins, what do i need to do?

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  • Expert 8,637 Answers
  • Posted on Jan 31, 2009
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Joined: Jan 02, 2009
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Normal 0 . AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

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Related Questions:

0helpful
1answer

How can i connect my webcam.and how can i use the webcam in yahoo messenger through the chat

Without knowing if you have a desktop or laptop it is not possible to be specific. Some A4 webcams have 2 plugs -one that goes into a USB slot in the computer and the other round one is the mic jack. Desktops normally have these connections in the rear. Laptops to the side.

Download the software from the A4Tech support Website, with the webcam disconnected.
Select the first 2 letters of your model in the first box and then scroll down the options in the second box to find the remaining characters

http://www.a4tech.com/downloads.asp

You cannot use the Yahoo Mail IM feature for webcams - You will have to download the Yahoo Messenger program

In addition to the webcam set up you will need to check the support software -
1) Internet Explorer - IE is coded with Yahoo Messenger and responsible for most functions - Signing in, games, etc. You do not need to make it your default browser but keep it up to date and clean.
2) Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

YAHOO MESSENGER WEBCAM SET UP
Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel.
Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

AUDIO
Open Video and Voice - run through your default equipment and make a test call - click OK

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK

IN USE
When you are both on line and wish to show your webcam > Actions > 'Invite to view my webcam'.
Messenger 10:- > Actions > More Actions > invite to view my webcam. This will launch an invitation on your contacts screen when they 'Accept' your webcam broadcast will start- There can be considerable time lag ( +1 minute) before they see you, so don't be too impatient ( You can check the status on the bottom left of your webcam panel. You can 'drag and drop' the frame to a convenient location by grabbing the top border.

Your contacts may need to configure their connection the same as INTERNET CONNECTION above (Ignoring webcam connected) if they get a "webcam not connected" message

Sometimes you may have to broadcast the 'small image' option from the 'Webcam' menu on the top of your image frames. This happens when one of you is down on resources -its like sending a large photo by email - its quicker if you cut the size down
you can zoom up to 200% from the same menu when the webcam picture comes through

Use the 'Always on top' option from the 'webcam' menu - or your image will disappear under the message window when you type a message
0helpful
1answer

The person i am chatting with cannot see my webcam video until they ask me to accept their webcam if i start my webcam as soon as i start to type my message my webcam video disappears

I guess you are using Yahoo Messenger
If you want to keep your webcam image on top of the chat window make this setting
When your webcam is broadcasting use the 'Webcam' meu on the top border of your image and select 'Always on top'

Run through your settings to set up Yahoo Messenger
Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel.
Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

Plug in the webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

AUDIO
Open Video and Voice - run through your default equipment and make a test call - click OK

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK

IN USE
When you are both on line and wish to show your webcam > Actions > 'Invite to view my webcam'.
Messenger 10:- > Actions > More Actions > invite to view my webcam. This will launch an invitation on your contacts screen when they 'Accept' your webcam broadcast will start- There can be considerable time lag ( +1 minute) before they see you, so don't be too impatient ( You can check the status on the bottom left of your webcam panel. You can 'drag and drop' the frame to a convenient location by grabbing the top border.

Your contacts may need to configure their connection the same as INTERNET CONNECTION above (Ignoring webcam connected) if they get a "webcam not connected" message

Sometimes you may have to broadcast the 'small image' option from the 'Webcam' menu on the top of your image frames. This happens when one of you is down on resources -its like sending a large photo by email - its quicker if you cut the size down
you can zoom up to 200% from the same menu when the webcam picture comes through

Use the 'Always on top' option from the 'webcam' menu - or your image will disappear under the message window when you type a message




0helpful
1answer

When someone sends me an invite to view there webcam i accept it but no cam appears and when i try to click on there webcam it say person webcam not available..... What is going on is it my cam or theres

Your cam has no bearing on being able to see other people's webcams. In fact you can still view them if you do not have a webcam
I guess from your message you are both in Yahoo Messenger
I suggest you both check your settings

Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel.
Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

AUDIO
Open Video and Voice - run through your default equipment and make a test call - click OK

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK

IN USE
When you are both on line and wish to show your webcam > Actions > 'Invite to view my webcam'.
Messenger 10:- > Actions > More Actions > invite to view my webcam. This will launch an invitation on your contacts screen when they 'Accept' your webcam broadcast will start- There can be considerable time lag ( +1 minute) before they see you, so don't be too impatient ( You can check the status on the bottom left of your webcam panel. You can 'drag and drop' the frame to a convenient location by grabbing the top border.

Your contacts may need to configure their connection the same as INTERNET CONNECTION above (Ignoring webcam connected) if they get a "webcam not connected" message

Sometimes you may have to broadcast the 'small image' option from the 'Webcam' menu on the top of your image frames. This happens when one of you is down on resources -its like sending a large photo by email - its quicker if you cut the size down
you can zoom up to 200% from the same menu when the webcam picture comes through

Use the 'Always on top' option from the 'webcam' menu - or your image will disappear under the message window when you type a message


1helpful
2answers

I cannot view other webcam in yahoo messenger, always not connected.

Webcam not Connected ( to your Messenger ) can usually be overcome by setting your Messenger Internet Connection

MESSENGER INTERNET CONNECTION

Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'No proxies' or 'Connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes, If not change them > Apply > OK
0helpful
2answers

Using yahoo messenger 10 but cant able to use the webcam

If you initiate Video Call with someone on Yahoo messenger 10, the other person too has to be using Yahoo messenger 10.

If you wish to let the other chat person to see your webcam, ask the chat person to click on Tools use VIEW MY WEBCAM and you will get notification msg to approve it.

0helpful
1answer

Webcam showing not connected

The message means that your broadcast failed to connect to his Yahoo Messenger
He may not have made the best setting to accept webcam broadcasts.
Tell him to make these settings in Yahoo Messenger.

INTERNET CONNECTION
Open Messenger - on top toolbarabove the avatar, Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure the internet connection and country are correct in the lower two boxes > Apply > OK
0helpful
2answers

How could iinstall to my pc?

1) When you buy a webcam it normally comes with a CD. You have to play the CD to download the software to your computer. Only connecting the webcam when prompted.

2) If you do not have a CD you can go to the webcam manufacturer's support website, identify your cam and operating system and download from there

3) If you have Vista you can plug your webcam in and let the computer find the software for it.

4) Check your programs to make sure you do not have any redundant webcam software installed that may cause conflicts.
0helpful
1answer

Sound doesnt work

Follow the instructions hopefully this solves for you
let me know

Open AIM
then click setup
then live video
Then "Audio and Video Tuning Wizard" opens.
Click Next
Be sure to enter the right camera. If no camera shows up, your camera is not properly connected or configured.
Click Next
Here you will see a video window with your camera in action.
Click Next
Click Next
Enter the right microphone. Some cameras have a microphone built in.
Some other cameras need a separate microphone. In this case be sure that your mike is properly connected.
Select your speakers and be sure they work properly.
Next
"Click to Test Speakers"
Adjust the speaker volume as needed.
Click Next
Make a mike test and observe the volume bars moving to the right.
Adjust the mike sensitivity so you have a good meter movement when speaking normally
without peaking to yellow or red.
Click Next
Click Finish
Close the "IM Preferences" Window by clicking OK.
Close the "Instant Message" Window.
Your SETUP is complete.



On the "Buddies List" click the SCREEN NAME of a user you wish to chat with.
The "Instant Message" window opens. Here you also have a type interface and you
might check if your buddy is ready to receive your video chat invitation.
Click the Camera Icon. You are ready to chat. Your buddy still has to accept your invitation.
0helpful
1answer

How do I use my webcam for my acer on AIM?

Open AIM
then click setup
then live video
Then "Audio and Video Tuning Wizard" opens.
Click Next
Be sure to enter the right camera. If no camera shows up, your camera is not properly connected or configured.
Click Next
Here you will see a video window with your camera in action.
Click Next
Enter the right microphone. Some cameras have a microphone built in.
Some other cameras need a separate microphone. In this case be sure that your mike is properly connected.
Select your speakers and be sure they work properly.
Next
"Click to Test Speakers"
Adjust the speaker volume as needed.
Click > Next
Make a mike test and observe the volume bars moving to the right.
Adjust the mike sensitivity so you have a good meter movement when speaking normally
without peaking to yellow or red.
Click Next
Click Finish
Close the "IM Preferences" Window by clicking OK.
Close the "Instant Message" Window.
Your SETUP is complete.





On the "Buddies List" click the SCREEN NAME of a user you wish to chat with.
The "Instant Message" window opens. Here you also have a type interface and you
might check if your buddy is ready to receive your video chat invitation.
Click the Camera Icon. You are ready to chat. Your buddy still has to accept your invitation.
0helpful
1answer

No sound when connected on aim

Is your microphone integrated into your webcam? Make sure the correct device is selected. Go into Edit, Settings, Enhanced IM. Under Audio and Video, make sure the Microphone device selected is a functioning mic, such as Logitech Mic, or if using a headset, select the USB headset (if usb) or your sound card if using a mic plugged into your built in or add-on sound card.
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