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Units will vary give or take a few degrees from the control panel display. Keep in mind once you change the temperature it will take up to 10-12 hours to stabilize and reach that temperature. If the unit is not cool, even at the bottom of the refrigeration portion (where the coolest air will be found) then contact a professional to diagnose the control pane and board.
The fluxating temps bottom to top and top to bottom freezing are a result of the "air damper and baffle assy" not functioning properly. I would attempt fo make my case with LG that this started while the unit was under full warranty and persists today.
If its the door alarm specifically, and not a temp alarm, assuming the door is closed of course check a couple of things. When you say its not cooling, is it not cooling in both sides, one side, part of either or both sides - i.e. top is warm and bottom is cold? My first door alarm thought was its possible door switch is bad, causing both light to stay on and alarm to think door is open. Is it especially warm or hot near a bulb in either side? If its warm at top, I would look into your evaporator fan motor operation, If its not cold on one side and cold on other, that could be several things, too many to list without specific temps.
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