Question about SanDisk Sansa m240 MP3 Player

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Not enough memory space for music db

Hi I have sansa m240 1gb mp3 player. it works fine for two months. after that its giving problem. when i switch on the player it is saying not enough memory space for music db. i tried to format the player in msc mode. but not able to success. i am getting error windows was not able to complete the format. i tried to use sansa updater. but its not recognizing my player. could you please help me on this issue?

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  • 2 more comments 
  • Nurul Mohd Apr 24, 2007

    Thanks for the reply. I tried with this. But while formatting i am getting error. It is giving error "Format did not complete successfully". any more suggestions please???

  • Anonymous Dec 25, 2008

    my mp3 turn on but it says please free music space db or some thing like that but it cut right back off

  • Anonymous Mar 20, 2009

    when i turn my sansa on it says not enough memory for music DB delete 4 mbs. so i just deleted all of the music. and it is still saying the same thing. please help me.

  • Anonymous Mar 12, 2014

    my sansa says I need to clear 90 MB but I only listen to the raido and now I cant even do that it has no downloaded music at all so what happened



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Your M240 may have encountered a corruption in its Music Database, and may be corrected by formatting and updating the firmware. Try this: Manually switch the player to MSC mode and format through "Disk Management". Here are the steps: Step 1: Locate the "Hold" switch on the side of the M240 and enable it (you should see an "orange-colored" surface when it's enabled) Step 2: Plug the M240 to your computer (recommended Operating System is Windows XP and above) and check Windows Explorer if the player is detected as a "Removable Drive" Step 3: Open "Disk Management" by right-clicking on the "My Computer" icon, then selecting "Manage" Step 4: Your "Disk Management" window should be divided into 2 panes. On the left pane, click on "Disk Management" Step 5: On the upper right pane of "Disk Management", you should find the drive letter corresponding to your Sansa M240. The lower section also contains the drive # pertaining to your M240. Right-click on either drive letters pertaining to the M240 and select "Format". Follow the on-screen prompts. Make sure that the "Quick Format" checkbox remains un-checked. Step 6: In general, Disk Management is more the effective tool for formatting your M240 and assuming the format processing completed without any errors, proceed to updating the firmware of your player. Step 7: Use this link to download the Sansa Firmware updater: Save this file to your Desktop and run it while your M240 is still plugged in to your PC. Follow the on-screen prompts. Step 8: "Safely remove" your M240 from your PC and -- with a fresh battery -- power on your player. It should boot up normally. I hope this works. The M240 is a great player

Posted on Apr 24, 2007

  • Sydney Reinstine
    Sydney Reinstine Apr 25, 2007


    Formatting in "Disk Management" normally completes without a hitch.

    If you keep receiving the message "Format did not complete successfully", try formatting it on a different computer since this may possibly be an Operating System issue.

    Calling SanDisk technical support would also provide you with more options.



Ok, i'm not here to suggest a solution i just want to say a huge THANK YOU to Syd_, i have been trying for about two weeks to put music on my sansa m240 but every time i plugged it in, it didnt show up on the s computer. I am SO SO SOSOSSOSOSO SO thankful, thank you a million !!!

Posted on May 30, 2007


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