Question about Tomtom ONE GPS Receiver

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Battery not holding it's charge

Hi ,, I have a brand new tom tom one... I have only used it once and it seemed good but when I went to turn it on it didn't have any charge in it... it works when plugged into power but if I try to use it not plugged in it won't turn on... If I unplug it when using it it will switch off by itself... cheers

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I worked out that the car charger must take a while if the unit is completley flat... therefore I plugged it into my laptop and it took the charge....and is holding it...laptop must charge it quicker...

Posted on Dec 28, 2008

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Posted on Jan 02, 2017

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1 Answer

Can the Tomtom recharge wheh the car is not in use - eg in the garage


No, then tom tom cannot recharge when the car is not on. You need to turn on the car before your tom tom can charge. The battery gets to charge the tom tom when in use. Once the car is turned off the gps will not charge. You can try out a practical by turning off your car and plugging the gps to see if it will work. Or the cigarette lighter, does it work when the car is turned off. Since the cigarette lighter does not turn on when the car is off, then it means it gps cannot charge once the car is turned off.
Hope this information helped you!

Jan 10, 2011 | GPS

1 Answer

My Tomtom will not turn on even if it is on the charger.


If your tom tom does not seem to charge, then there seem to be a problem somewhere in the unit. You need to run a check on the battery, the charger and the device itself.

First test the charger by trying to use it on another device, if it charges the device, then it is working perfectly fine, but if it does not, then it means the charger is bad and need to be replace with a new one.

Test the battery also, by inserting it into another device, plug it with a well tested charger for about 2 hours to see if it will hold a charge. If it does turn on, then it means your battery is intact, but if it does not, then it means the battery is dead and cannot hold a charge. And the solution to that is for you to replace the battery.

Test the device by inserting a well tested battery in it, and connecting a well tested charger on to it also, if it does not charge, then it means there is a problem with the connection port or something with the device.

After carrying out these tests, you will be able to detect the problem and how to solve it.

I hope this information was helpful to you.

Jan 07, 2011 | Tomtom GO 700 GPS Receiver

1 Answer

My tomtom wont turn on even when i charged it all night


If your tom tom does not seem to charge, then there seem to be a problem somewhere in the unit. You need to run a check on the battery, the charger and the device itself.

First test the charger by trying to use it on another device, if it charges the device, then it is working perfectly fine, but if it does not, then it means the charger is bad and need to be replace with a new one.

Test the battery also, by inserting it into another device, plug it with a well tested charger for about 2 hours to see if it will hold a charge. If it does turn on, then it means your battery is intact, but if it does not, then it means the battery is dead and cannot hold a charge. And the solution to that is for you to replace the battery.

Test the device by inserting a well tested battery in it, and connecting a well tested charger on to it also, if it does not charge, then it means there is a problem with the connection port or something with the device.

After carrying out these tests, you will be able to detect the problem and how to solve it.

I hope this information was helpful to you.

Jan 06, 2011 | Tomtom GO 510 GPS Receiver

1 Answer

My Tom Tom XL 325 wont hold a charge while left off


Hi, leaving the unit in the cradle exposed to the sun during hot days has been known to fry the battery causing loss of battery capacity. perhaps this could be your problem. I replaced the battery in my last GPS 4 times because of this before I analysed the problem. This will most likely be outlined in your user manual too. You might also compare the output capabilities between your blackberry and tomtom charger - it is entirely possible that you are starving the unit of a decent charge if the blackberry charger is not to the same current capacity as the tomtom charger.

Mar 19, 2010 | Tomtom One XL GPS Receiver

2 Answers

Hi, Tom Tom 710 has not come on for weeks.


it doesnt get better by itself. Despite having a green light doesnt mean it is charged. try changing the battery

Jul 05, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

Tom tom wont turn on


Have you tried the hard reset? Depending on your model, it'll either be a small pin hole underneath the unit - or if this can't be seen, you hold the 'on/off' button in for 15 seconds. Assuming there's some charge in the internal battery, this will cause the unit to hard reset, and if it's not faulty, should restart over again.

Jun 02, 2009 | Tomtom ONE XL GPS

1 Answer

Tom tom one not turning on used 3 months


I had some problems with the 920. It started to not turn on. The it just died completely. After opening the case and testing the battery. I concluded the battery was dead and Un-chargable.

Which is most likely the case with yours.
Try this first. Then contact customer support.
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card

Unless you are good with electronics. Then id change the battery myself. I used a cell phone battery.
It has worked for the last year.

Regards and I hope this helped.

James
Sketchlab.com

May 28, 2009 | Tomtom ONE GPS Receiver

1 Answer

I purchased tom tom go510 14months ago, but it will not charge in house or car charger, what shall i do, this cost me over 269.00, i am not very happy its only lasted just over 12 months


I would call tomtom and see if they can send you a new battery sounds like it might be bad,is the green light showing that's it charging?if so and the battery isn't holding a charge I would call them and say that it went bad about 2 months ago.Good luck

Jul 28, 2008 | Tomtom GO 510 GPS Receiver

3 Answers

Battery


need new batteries.

Jul 24, 2007 | Tomtom GO 300 GPS Receiver

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