Question about Interactive Health iJoy 100 Robotic Massage Chair Black FR

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Kneading, compression and percussion do not work

I have an iJoy 100 and the kneading, compression and percussion stopped working. The rolling still works. I have tried turning the unit off and then back on but it still doesn't work. Do you have any suggestions before I call for service?
Thanks,
Bonnie

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(youstop) were you able to find or replace this plastic gear? get it fixed? thanks

Posted on Nov 08, 2009

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  • Carla Gacki
    Carla Gacki Feb 04, 2012

    I am having the exact same problem, roller works, percussion, kneading, and compression functions stopped working. Also, the controller is giving me trouble but only for power on and power off. guess I'll be ordering a new massaging mechanism. Are they really expensive?

  • hawk_rocks1
    hawk_rocks1 Apr 03, 2013

    Did you ever fix the chair? I'm looking to fix mine now as we have the same issue...thanks!

  •  Kris
    Kris May 08, 2013

    I can provide the whole massage mechanism its a brand new in a box for 100E except shipping if you still need to fix it contact me

  • hawk_rocks1
    hawk_rocks1 Nov 12, 2013

    HI Kris...yes I still need the mechanism. Do you still have it? I live in southern california..

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Mine has the same problem  its a plastic gear that has cracked in half off the worm drive for those functions

Posted on Oct 15, 2009

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Did any of you get replacement for only the plastic gear? HumanTouch only offers replacement for entire messaging mechanism part.

Posted on Feb 03, 2010

  • Paul Brown
    Paul Brown Jun 16, 2014

    There are a lot of online businesses that can make you a new one. You just need to remove and send them the damaged palstic gear, and they will make you a new one. Just research the materail type (nylon, etc...) in the future make sure that you let your chair cool down in between use (the heat from the friction of the gears, causes the plastic to warp and wear which is what caused mine to malfunction). For those that do need the entire mechanism, see if you can have a chiroprator get one with their discount.

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