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Can't install CanoCraft CS-P 3.7 on new computer

I recently upgraded my computer but, when I re-install the scanner software for my CanoCraft CS-P 3.7 it tells me it can't detect a scanner and give me error 0x00070800. The scanner is plugged into the computer and switched on. I have tried installing and uninstalling several times. It previously worked on my last computer, which also had Windows XP, so I can't see why it won't work this time.

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  • Anonymous Mar 28, 2009

    I had to get a new motherboard for my computer and then changed from win2000 to xp. because new motherboards dont have parallel ports I had to buy a usb cable to connect to my scanner (canocraft cs-p340). I installed the drivers from my original cd, but when I tried to use the scanner., I got the message "unable to detect scanners" Would appreciate some advice.

    Ronnie Hull



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  2. Place the CanoScan Setup Utility CD-ROM in the drive.
  3. Double-click the CD-ROM icon.
  4. Double-click the MacOS X folder/icon.
  5. Note: Some versions of the CanoScan Setup CD-ROM will not include the Mac OS X version of Toolbox. If this is the case, you should download and install Toolbox from Canon's website.
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    Double-click the CanoScan Toolbox folder/icon.
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  7. Once the installation of Toolbox is complete, you should then access the ScanGear CS folder also located in the MacOS X folder.
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