I recently upgraded my computer but, when I re-install the scanner software for my CanoCraft CS-P 3.7 it tells me it can't detect a scanner and give me error 0x00070800. The scanner is plugged into the computer and switched on. I have tried installing and uninstalling several times. It previously worked on my last computer, which also had Windows XP, so I can't see why it won't work this time.
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Hi. I hope this can still help.
My PC runs on Windows 7 and my scanner is CanoScan N 640P ex
1. Enter your BIOS (hit "del" during start-up). Look for Port Settings and change it from ECP to BI-DIRECTIONALLY. Save & Exit. Turn Off PC.
2. While PC is off connect scanner parallel port wire
3. Go to: http://support-au.canon.com.au/contents/AU/EN/0900326001.html Download the software to your Desktop
4. Once downloaded the name of the file is SCCSP382WNEN. Right click on the icon (looks like a tiny microwave) and click Properties then click Compatibility tab then check Run this program in compatibility mode for (Choose Windows 2000) then click Change settings for all users. Again check Run this.. Apply & Save. Run this software and it will extract into a folder with same file name: SCCSP382WNEN. Open the folder and look for DISK1 folder, inside DISK1 folder right click on SET UP (size is 59 KB) and do the same thing: properties then compatibility, still windows 2000. Run Set-Up. After installation re-start computer.
5. Go to Start => All Programs = > CanoCraft CS-P 3.8 (right click on it) same thing: properties => compatibility (still select windows 2000)
6. Program will open and it will calibrate your scanner and will finally scan pictures and documents
Easy right? Windows, after all, still supports program that no longer have driver support for vista and 7
Turn the computer on. Log in as the first created administrator account to install the software. You cannot install the software when logged in using added administrator accounts.
Place the CanoScan Setup Utility CD-ROM in the drive.
Double-click the CD-ROM icon.
Double-click the MacOS X folder/icon.
Note: Some versions of the CanoScan Setup CD-ROM will not include the Mac OS X version of Toolbox. If this is the case, you should download and install Toolbox from Canon's website. www.canontechsupport.com If you will not be installing Toolbox at this time, skip to step 7.
Double-click the CanoScan Toolbox folder/icon.
Double-click the CanoScan Toolbox Installer icon. Follow the on-screen prompts to complete the installation.
Once the installation of Toolbox is complete, you should then access the ScanGear CS folder also located in the MacOS X folder.
From the ScanGear CS folder, click the ScanGear CS Installer icon. The installer will search for available install locations for the scanner plug-in driver. Follow the on-screen message prompts to complete the installation.
Since you have had the scanner a while, you may not have a recent enough driver to work well with XP: until I smashed my 9950F, I was scanning under XP with the ScanGear CS 10.324a driver with no problems (the driver is dated 22 June 2007). You can download it from several sources on the web, I used
The point of an upgrade edition of a piece of software is so that you can upgrade your existing software. You need Photoshop 7 or higher to use the upgrade. If you don't have it, you will need to return/refund your purchase of the cs3 upgrade, and get the full version of the software instead.
Your other option is to purchase an earlier version of adobe photoshop, in order to install it so that you can upgrade it. Seems very round-about but I suppose it would work, and I'll bet if you find adobe photoshop 7 somewhere, it'll be awfully cheap ;)