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Can't install CanoCraft CS-P 3.7 on new computer

I recently upgraded my computer but, when I re-install the scanner software for my CanoCraft CS-P 3.7 it tells me it can't detect a scanner and give me error 0x00070800. The scanner is plugged into the computer and switched on. I have tried installing and uninstalling several times. It previously worked on my last computer, which also had Windows XP, so I can't see why it won't work this time.

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  • Anonymous Mar 28, 2009

    I had to get a new motherboard for my computer and then changed from win2000 to xp. because new motherboards dont have parallel ports I had to buy a usb cable to connect to my scanner (canocraft cs-p340). I installed the drivers from my original cd, but when I tried to use the scanner., I got the message "unable to detect scanners" Would appreciate some advice.

    Ronnie Hull ronhull@lantic.net

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3 Suggested Answers

minicruzer
  • 7 Answers

SOURCE: Windows XP not recognising HP ScanJet 5370C

If its a new computer, but with the same software, don't you think it would be the computer's problem???

Posted on Jun 29, 2009

nanbuenbrazo
  • 553 Answers

SOURCE: Is there a way to install Visioneer 4400 on Windows 7?

there are still no driver that can support the windows 7 for Visioneer 4400. No luck for that as of this time

Posted on Oct 31, 2009

SOURCE: No scanner detected. Error Code 0x00070800. Using Windows Xp!

Your scanner may not be compatible with windows xp. You may need to see if the manufacturer's website may have driver files for your scanner.

Posted on Sep 16, 2012

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My ScanSnap has worked flawlessly for years. I just tried to scan and got the following message: undefined error occurred.(0xffffdcf7) Won't scan. Tried to reboot - no luck. Let me know...


The same thing happened to me. In a nutshell, you have to install new drivers. Have you recently upgraded your system to SnowLeopard or Lion? I did, and that's what went wrong.

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Hi. I hope this can still help. My PC runs on Windows 7 and my scanner is CanoScan N 640P ex 1. Enter your BIOS (hit "del" during start-up). Look for Port Settings and change it from ECP to BI-DIRECTIONALLY. Save & Exit. Turn Off PC. 2. While PC is off connect scanner parallel port wire 3. Go to: http://support-au.canon.com.au/contents/AU/EN/0900326001.html Download the software to your Desktop 4. Once downloaded the name of the file is SCCSP382WNEN. Right click on the icon (looks like a tiny microwave) and click Properties then click Compatibility tab then check Run this program in compatibility mode for (Choose Windows 2000) then click Change settings for all users. Again check Run this.. Apply & Save. Run this software and it will extract into a folder with same file name: SCCSP382WNEN. Open the folder and look for DISK1 folder, inside DISK1 folder right click on SET UP (size is 59 KB) and do the same thing: properties then compatibility, still windows 2000. Run Set-Up. After installation re-start computer. 5. Go to Start => All Programs = > CanoCraft CS-P 3.8 (right click on it) same thing: properties => compatibility (still select windows 2000) 6. Program will open and it will calibrate your scanner and will finally scan pictures and documents
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"http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=120&modelid=10446#DownloadDetailAct"

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CanoScan640P ex


If upgrading an existing PC to Windows XP from an earlier versionof Windows, Canon recommends a "clean install" to ensure reliableoperation of drivers. If a clean install is not possible, it isessential that drivers for your existing Canon Hardware are UNINSTALLEDprior to upgrading to Windows XP. After the installation of Windows XP,the drivers for your Canon Hardware can then be re-installed. Canon has released a software utility to uninstall USB and SCSI Scanner drivers for this purpose. Click here to download this utility.It is recommended to consult our Driver Downloads page and use the latest driver for your product. Canon supports several scanner models with Windows XP. Windows XPsupport is offered for Windows XP Home Edition, and Windows XPProfessional.The following older models are not compatible with Windows XPdue to hardware design: IX-3010, IX-4015, IX-4025, CS 300S, FB310,FB61

Source

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sUPERTUYZ

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