Question about SanDisk Sansa e250 MP3 Player

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Song is "Unknown"

I converted a file over from oog to mp3 and uploaded it to my sansa e250 and the player tells me its "unknown" Ive converted and uploaded similar files before without this happening but they all do it now. Thanks for any help

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Re: Song is "Unknown"

If your using Windows XP right click on the MP3 and select properties. Then click on the Summary tab and select Advance. From here you will see a list of labels for your MP3 such as artist, title, year. album, genre and etc... When you edit it from here it should show on your Sansa. I hope this helps :-D!

Posted on Apr 24, 2007

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Plays six of twenty mp3s and the rest come up as

Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete
Labeling Unknown Songs: open Windows Media Player and go to library click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then sync with your sansa or media player then load songs to it........

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This player also has a known problem of occasionally losing the information for some songs. Random occurrence. It'll lose some of the ID3 tags of some songs.

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Sansa e 250 will not play all mp3 songs as before.

Right clicked on properties of song and added artist and title of that song, hit apply and problem solved.

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The player says you have an unknown format, I take it. Most likely you loaded a song that's in a format the player doesn't recognize, or loaded a song with the extension wrong.. From some specs; Audio file format: MP3, WMA, WMA-DRM10 (PlaysForSure), WAV. Easiest fix, load songs it'll recognize, if you have one it's not happy with, try using GoldWave ( to load it, then save in appropriate format. Exellent program that handles most formats.

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download Switch by searching for it on google...then you can change the formats of your songs to anything you like and you can change how big the file gets converted to!!!

you can make them pretty small and then you can fit about 2,000 songs on a 2 GB!

hope this helps!

don't worry Switch does not give you spyware1.gif or viruses1.gif.. I checked! :]

this will "clean up" the files you want to put on your sansa...

it really works!! AND ITS FREEEEEE

Feb 17, 2008 | SanDisk Sansa e250 MP3 Player

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i have a program on my computer that helps me with that, but have u tried clicking on my documents and finding ur mp3 player and clicking on the music file?

Dec 13, 2007 | SanDisk Sansa e250 MP3 Player

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Well, I use a program called SUPER. You can get it at It doesn't automatically add the file to you player, but it converts just about anything. You could also try the Total Video Converter shareware, which you can download at It too converts most things, but I find that it is a lot easier to use. It doesn't automatically add the files either, but you can do that by going to my computer and clicking on the player icon, going in until you find the music folder, and copying and pasting the file in there.

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I need help now plaease

try and reformat it. go into MY COMPUTER after plugging your mp3 player into the computer, and right click on the mp3 player icon. Then click on reformat and click start, but dont do the QUICK FORMAT on it. Once you do this youll see what I mean, and i hope that this helps you with your Mp3 Player. Maxx

Jan 21, 2007 | SanDisk Sansa e250 MP3 Player

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