Question about Microsoft Xbox 360 Console

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Disc drive won't work

Disc drive won't open or close automatically i have to dot it myself then the disc won't spin. Is this something I can fix or do i have to buy a new one? Do i have to buy the same brand as the one in the machine and where can i buy one?

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  • Anonymous Dec 28, 2008

    i have the same trouble how can i open the drive manualy?

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  • 44 Answers

Alright, this means that your disc drive went out.... the part runs approximate 50 bucks off of ebay... that includes shipping and handling... YES! model # for disc drive must be EXACTLY the same... it will say right on your disc drive what kind you need.... For a tutorial on taking your xbox 360 apart... go to this link: http://www.youtube.com/watch?v=Uj2A7mGGjuY&feature=related .. Alright after that.... DO NOT, I REPEAT DO NOT THROW AWAY YOUR OTHER DISC DRIVE... YOU WILL NEED IT!. or at least the chip from the inside.. This video shows you exactly what to do with your new and old disc drive.: http://www.youtube.com/watch?v=T_xSsNmjqKI&feature=channel . I had this exact same issue and it works wonders now. you see the chip in your old disc drive has memory for your specific xbox ... since each is unique... GOOD LUCK! :D

Posted on Dec 28, 2008

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Listen to your dvd drive to see if it spins up or not when you put the disk in. If it does spin normally then you will be need a replacement laser.

If it does not spin correctly. The motor is stuck, sometimes if you open out the tray and stick something into the drive and give it a spin it will free the drive.

Check out this link if you have the Hitachi dvd in your xbox360

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I just solved this problem, very simple actually. Possibly can happen when the drive WILL close, but then loud noise as it tries to spin the disc up. Open the drive up (4 little screws on the bottom) and lift the lid up. If you look on the top white magnet spinner, the bottom side of the magnet system broke off of the disc motor. It will look like a little metal ring stuck to the white spinner thing whatever it's called. I popped that off and examined it, then used some krazy glue to stick it back on the motor spindle and it's away and going now. The reason the drive will not close, is because when the little magnet first breaks off it can get misaligned then when it tries to shut it gets in the way. The MAY be the cause to the problem. I fixed this issue today with mine, hitachi drive.

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To april23

what has most likely happened is that the magnet which holds disks in place has dis-lodged and is now stuck to the roof of the dvd drive. Unfortunately the only way to resolve this would be to open up the xbox 360 and open up the dvd drive to fix.

So if you're not confident at this or in doubt in any way I'd contact Microsoft first if it's still under warranty, if not then it's a case of opening up the drive yourself I'm afraid.

Note. Does the drive attempt to spin up when you put a disk in?

Or does it just make small noises then nothing except "open tray" on screen?

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