Question about Sony BDP-S300 Blu-Ray Disc Player

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Kung Fu Panda not loading

I too have the Samsung failure to load, as does Roger. Any ideas? His account matches mine...

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  • donald407 Dec 28, 2008

    Since I put in Kung Fu Panda I get a no disk message for every title I try to watch now

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Try to get the reset process from samsung.They have been horrible as far as putting out great players.If they put as much time in players as the do tv's, you wouldnt have this problem.

Try getting the latest firmware for your model.If your player is in warranty, see if you can get it in.I really believe they do a much thorough update at the factory.

You might have bad software from the manufacturer.They are pretty fast getting it back.

I got mine back in 5 days.

Posted on Jan 03, 2009

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You need to get the previous firmware from their site and downgrade it. The new firmware is probably having issues with some older media. I just got a Samsung and in the manual there was a section on media compatibility that said media compatibility was not guaranteed and not all discs are guaranteed to work. I think the standard is still going through changes that may render some discs unplayable while enabling others that were not supported before.
Check the Sony site to see if they have older firmware available. If not you may need to contact tech support and report the issue so they can release a new update that addresses the issue you are experiencing.

Cheers

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