Question about Motorola Mobility HS850 Consumer Headset

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Unable to have my voice heard

When I use my Bluetooth I am able to hear the other party, but they cannot hear me. This just started this week. I have been using the device since January

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Re: unable to have my voice heard

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Posted on May 19, 2007

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Re: unable to have my voice heard

Delete the paired headset,switch off the phone and try pairing again.If its still not working then it could be that your mic is gone DEAD.

Posted on Apr 24, 2007

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1 Answer

Unable to make calls using voice commands

Try by reseting your Headset device following this steps.
How do reset the H19txt to factory default
You will need to re pair the Headset with the phone.

Jun 30, 2014 | Motorola Mobility H19txt Universal...

1 Answer

I have explorer 240. I paired my device to computers bloutooth. everything was ok. But now the other party can't hear me. I tryed to pair with my cellphone, and there was the same problem... Is there...

It could be that your unit is defective and may need to be replaced but here is some information for you to check out from the user guide:

1) Callers cannot hear me, or I cannot hear caller/dialing tone.
The headset is not turned on or the headset is not connected to mobile phone. Press the call control button for 2 seconds until you hear a beep or see the indicator light glow blue to turn headset on.
Your headset is out of range. Move the headset closer to the phone or Bluetooth device.
Your headset battery is drained. Charge your battery using the AC power adapter supplied.
The listening volume is too low. Press the volume key up (toward the earloop) to increase the sound heard in the headset.

Good luck from Headsets Direct!

Jul 20, 2011 | Plantronics Explorer 240 Bluetooth Headset

1 Answer

No voice is heard even though it is connected

If you cannot hear the voice eventhough it is connected, do as follows:
• Ensure that the headset is charged, switched on, and paired with and
connected to your phone.
• Ensure that the Bluetooth feature is activated on your phone.
• Check that the headset is within 10 meters (30 feet) of your phone and
that there are no obstructions between the headset and the phone,
such as walls or other electronic devices.
• To reset the headset if it stops functioning, although it is charged, plug
the headset into a charger, and briefly press the power key and the
middle of the volume key. This reset does not clear your settings (for
example, pairing settings).

please dont forget to rate me.....

Good luck....

Apr 08, 2010 | Nokia Bluetooth Headset Headset

1 Answer

Why does my headset not seem to register my voice

The microphones on the h710 seem to be very susseptable to moisture. My first one failed to work after soaking in coffee,,,oops! My seocnd one worked great until I was out working in a field and had it in my shirt pocket. My shirt was damp with sweat. Never worked right again. same issue, I can hear just fine with it but person at the other end say they can hardly hear me. too bad, I lobe it, but they are unreliable

Apr 07, 2010 | Motorola Mobility H710 Bluetooth Headset

1 Answer

Can this be fixed

Try adjusting the volume not only on your bluetooth but also on your phone as well. The 2 volumes are not associated with each other at all. If that does not work still, your Bluetooth may not be compatible with your phone or you may have a defective bluetooth. Make sure you within 18 feet of your phone when talking on your bluetooth. Hope that helps!

Mar 18, 2009 | Motorola Mobility H700 Wireless Headset

2 Answers

Unable to connect voice dial

Hi marrick,

Voice Dial:
Important: Be sure your phone supports the voice dialing function andthat it is activated. Record at least one voice tag. (Please refer tothe instructions in your phone’s user manual.) Note: Voice dialingentries must be stored in the phone’s memory, not on the SIM card!
1. Press the Accept Button (1) for 1 second.
2. A voice dial beep will be heard on the kit to prompt the user to say the voice
tag of the contact to call.
3. Say the voice tag exactly as how you recorded it.
4. The voice will be played back to you, and then the phone will dial the number automatically.

Her's a .pdf file of the user manual, which you can save to your computer:

Hope this helps :)
Season's Greetings!

Chris (ziraffa)

Nov 21, 2008 | Blueant Supertooth Light Bluetooth Speaker...

1 Answer

Problems with my motorola hs850

Set your volume to mid range. If it continues you'll need to return it or exchange it. The voice pickup sencer in the bluetooth is defective. Or the phone needs an upgrade.

Jan 27, 2008 | Motorola Mobility Bluetooth Hands Free...

1 Answer

Motorola HS 850 Mic is not working.

perhaps it is in "mute mode" which can be activated on the headset itself by simultaneously pressing both the up and down volume buttons. Also, have you tried deleting the device from the phone you are using before you pair it up again? finally is there any firmware/software update available for the phone? This can be the case frequently with bluetooth problems with Blackberry devices (I know this from painful experience with this same headset). Good luck.

Aug 21, 2007 | Motorola Mobility HS850 Consumer Headset

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