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May God help you because in my experience with a malfunctioning A626 ASUS won't lift a finger to help you. They are great at lip service like a lot of companies nowadays but short on customer service.
Did you get the Microsoft Mobile Device Center yet? I cannot get the Clarification Request radio button to function on this Web site so I'm asking about the Mobile Device Center because I have a few questions and suggestions which I can offer if you are still around.
There is no date on the posts in this FixYa place so maybe its a dead end.
1.Apna Mobile Centre Phone : 022-26549474, 26509824 Address : 6/10 A Block, Vinoba Bhave Nagar, Pipe Road Kurla Mumbai-400070
2.ASPIRE COMMUNICATIONS FOR MOBILE SERVICES Mobile : 9820514849
Phone : 022-26059357 Address : Louis Bell Apartment Shop 1 Junction 16th & 30th Road Bandra West Mumbai-400050
3.BALAJI MOBILE SERVICE CENTRE
Mobile : 9867281488 Phone : 022-67987901 Address : Sai Baba Mandir Road Chembur Mumbai-400071
To Know more
Visit Site http://www.clickindia.com/search.php?q=htc+mobile+repair+centre&page=3
Hi sanketsahi, solution for your first problem is to change the keypad board, i tried to clean it but no remedy so send it to your nearest service center to change the keypad board. Your second problem, solution is to change battery, i can't explain it but when i change the battery it works 100%. Hope it helps!