I have gone through and checked all my connections of the keyboard and the touchpad.. I have even formatted it and reinstalled windows thinking that would solve it.. but not at all.. and I know its not because the keyboard is dirty.. Mine is clean.. But what i have noticed is that it dont like to shutdown, and the only way to get the keyboard and touchpad to respond at all is to plug in a usb utility and even then, there is just enough time to hit one key... I have to use that to shut it down through the task manager.. Anyone else have problems like this??
Ok folks---I have an Acer Aspire 5670 w/ winxp prosp2, 2gbram,etc., etc. 19 months old. I have had this same problem...mouse/keyboard nonfunction. (Working in safe mode, not wotking in reg. boot) I had my repair shop re-initialize windows twice. No Good. They feel it's a MOBO issue. Whatever the problem is, I think it's important that we ALL let Acer know that their build is poor. The response that I and my repair shop got was "out of warrantee, out of luck" and "what problem?" and "send us $450.00 and we'll fix it for you. If you browse these forums, you will see countless suckers w/ the same problem. And I DON'T feel that always having to plug in a PORTABLE computer is a viable solution. We need to make our voices heard and maybe Acer will institute a recall or something. So let them have it, both barrells!!! Don't just accept it. Please
Remove the battery from the computer, plug into a power source and turn it on. We did that and the computer worked wonderfully. Put the battery back in. . . mouse and keyboard were gone again. We use our laptop only with electricity now!
I have same problem. The Mouse jumps and then does not respond and the keyboard does not work at all. Both problems remain after i reinstall windows. The strange thing is that both mouse and the keyboard work without any problems during the safe mode so it cant be the hardware problem.
Seems like the board is screwed! or may be its just the keyboard & touchpad controllers, either way its a h/w problem since u've already mentioned that u've tried reinstalling windows and the problem still persists.
i'd advice that you take it to service center.
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have u rechecked as to whether u connected the touchpad's connections back after u disconnected them or did u disconnect them accidentally during ur working wid da hardware?... for the keyboard issues i would ask u to reinstall the driver for the keyboard and try the same for the touchpad too... dont thank me yet but try these first and if it does work then u may thank me... until then best of luck....
1. Go to the "Control Panel" and double click on the "Mouse" item. 2. Go through the tabs in the "Mouse Properties" window & find the tab where you can set up your touchpad. This differs from laptop to another since it is based on the touchpad's drivers. 3. On that tab, check & make sure that your touchpad is disabled. 4. Click "Apply" to apply the changes, then close the "Mouse Properties" window.
If you cannot find a tab to set up your touchpad, then your touchpad drivers might not be installed. In this case, you will need to install them first.
If the above does not work, then you might consider carefully opening your laptop and disconnecting the touchpad. Most laptops will run fine without it. However, beware that since all laptops are very different it might even then not be easy or possible to disconnect just the touchpad; it's possible that it's an integral part of the keyboard assembly, which means that you will be practically disconnecting both the touchpad & the keyboard.
If this either did not work, then you might consider replacing your touchpad (and/or) keyboard.
It's possible that something uninstalled the devices from Windows. You can try connecting an external keyboard and mouse, then check the Device Manager to see if it flags any hardware problems.
Another possibility is that the flat cables connecting the keyboard and touchpad to the main board have come loose. To check the cables you need to remove any screws securing the keyboard and pop off the top edge trim to lift the keyboard up.
you can use the serial port if its working connect the serial/usb adaptor to the serial port interface then connect a usb keyboard/mouse to retrieve the information on your drive u can use that temporary till you change the keyboard
Might seem ovious but you may want to try Acer support and look for a new Driver.. Also check under Control Panel...Mouse options... and also check device profiles to make sure windows isn't loading a "docked profile which may disable touchpad and laptop keybaord use.
the keyboard and palm rest(touchpad) are connected with a cable under the keyboard, and a small connector for palm rest. Only way to get to em, is by unscrewing the keeper screws(small phillips should do it), and carefully raising the keyboard. Should be a slim line connector, or a clamp down type. Try that, BUT BE CAREFUL.